Poker Stars Instant EChecks

[rhizome]

[ QUOTE ]
If you already got your money to play with whats the difference when it hits your bank account?

[/ QUOTE ]

If it doesn't work quickly when I deposit, then it probably will not work quickly when I withdraw. I just want an easy and fast method. I also want to make sure that they took the money from the correct account, so that I can feel confident that withdrawals will go to the correct account as well.

[illini43]

[ QUOTE ]
If you already got your money to play with whats the difference when it hits your bank account?

[/ QUOTE ]

I deposited so I can withdraw with that method (see a few posts above in this thread).

I want the deposit to show up so I know my bank accepts the processor, etc. so I can withdraw using e-check back into my bank account.

[1meandog4u]

[ QUOTE ]
[ QUOTE ]
If you already got your money to play with whats the difference when it hits your bank account?

[/ QUOTE ]

I deposited so I can withdraw with that method (see a few posts above in this thread).

I want the deposit to show up so I know my bank accepts the processor, etc. so I can withdraw using e-check back into my bank account.

[/ QUOTE ]

Mine took 2 business days to hit my account. I only did a $25 PS's deposit to get it established, so I could cash out thru the eCheck.

[IanB000]

[ QUOTE ]
[ QUOTE ]
[ QUOTE ]
If you already got your money to play with whats the difference when it hits your bank account?

[/ QUOTE ]

I deposited so I can withdraw with that method (see a few posts above in this thread).

I want the deposit to show up so I know my bank accepts the processor, etc. so I can withdraw using e-check back into my bank account.

[/ QUOTE ]

Mine took 2 business days to hit my account. I only did a $25 PS's deposit to get it established, so I could cash out thru the eCheck.

[/ QUOTE ]

What date did you cashout? Back in the day these would show up at 7 am so 1.45 hours for me. I'll report in if I run good.

[IanB000]

still haven't got it , stars says to email them in a few more days even though something has to be wrong. these used to take 2 days every time.

[CrushinFelt]

[ QUOTE ]
Hello xxxxx,

You're unable to make an Echeck deposit at this time because your routing account number has been black listed with our Echeck processor. This was made in error and has affected a number of genuine customers. We have addressed the problem with our Echeck processor. They are working to fix this as soon as possible.

Please try to make an Echeck deposit again later or if you'd like to make a deposit right now I can suggest that you visit our web site to view our other available deposit options:

http://www.pokerstars.com/realmoney.html.

If you'd like to know more about another deposit option or you have any other questions, please email us again any time and we'll be happy to help you.

Best Regards,

Luis C
Pokerstars Security

[/ QUOTE ]

damn wtf is this

anyways, I deposited with eChecks successfully.

I now have a pending cashout with eChecks (it was approved immediately though which was nice). Then I received an email a day or two later that said the transfer has gone through but that it can take up to 7 business days to hit my bank account. This was on the 24th, so I'm not worried or anything, but if this blacklisted [censored] happens to me I'm gonna be pissed.

[benneh]

are these like normal EFTs from neteller? from what i read, it sounds like people had them being charged to their bank accounts immediately.

i don't have much $ in my chking account right now, but i'm going to deposit some of my live bankroll tomorrow into my account. will i be ok to use e-checks right now?

[CrushinFelt]

Latest Emails. The first one is from me; the second one is PokerStars' response:

>Hello,
>
>Below is an email chain with you all where I inquired as to the timeliness
>of eChecks withdrawals. Tomorrow will be the first day passed the 7-day
>time period that I was told applies to eChecks cashouts.
>
>It will not bother me if this takes a few days over the alloted time; I
know
>you all have a ton of customers and a ton of cashout/deposit requests each
>day (if it takes 10 or 12 days, no big deal).
>
>What does bother me though is something I read regarding eChecks which is
>that someone's routing number got accidentally blacklisted and that there
>would be a delay with their eChecks withdrawal. *Have I passed the stage
in
>the cashout process where I would have encountered this problem? If so,
how
>much longer do you think I will have to wait?*
>**
>*Also, once the amount hits my "eChecks account" do you guys see any more
>detail or is it in the hands of the third party processor at that point?*
>
>Thank you for taking the time to answer my questions. Although PokerStars
>does have a great reputation (both in customer support and cashout
>reliability), the overall state of online poker has me a bit uneasy with
>regards to cashing out and depositing.
>
>Thanks,
>XXXxX

__________________________________________________ ______

PokerStars Response:

Hello XXXXX,

I apologize for the misinformation you have received regarding the time
frames. The eCheck cash outs are to be credited to your bank account
within 3 to 5 business days of the date we release them. The oldest cash
out you requested was processed on August 25th on our end which means you
should already have the credit.

I will have our payments department look into this delay in order to
determine the status of your cash out.

Thank you for your patience.

Regards,

Gabriel
PokerStars Support Team
__________________________________________________ ____

If this was any other site than PokerStars I'd probably be more worried. I'll post an update in this thread when I receive an email back from PokerStars.

[uphigh_downlow]

Summary:

Deposit cleared, reflected in Bank statement

Cashout processed but never hit the bank ( BoFA).

Eventually some guy gets to investigating it, and says, "missing cashout" and " NO TIMEFRAME".

No updates, or explanations yet. Either they dont know or dont want to reveal, or I'm just spoiled and expect answers too fast.

Barebones, he is what happened.
---------------------------
Cashout request time: 2007/08/22 07:25:15

Cashout amount: $500.00


$500.00 will be credited back to your account (1***************2560).
Credit transaction #XXXX

------------------------------

PokerStars Cashier <cashier1@pokerstars.com>
to me

show details
Aug 25

Cashout request time: 2007/08/22 07:25:16

Cashout amount: $500.00


$500.00 has been credited to your ECHECK account (1***************2560).

This amount is now available in your ECHECK account balance

If you have any further questions regarding this transaction,
please contact cashier@PokerStars.com
---------------------------------------
No Funds ( msg to support)
----------------------------------------
It had been over 7 days since you have sent me this confirmation report, but I have received no funds in my checking account yet.

Can you keep me updated about whats going on and why its taking so long, especially since this is a recent feature.

Additionally this is the most relevant feature that the service set you offer is better than that of the competitors. I'd appreciate to be kept in the know of how its panning out, and what the expected time frames are.

Thanks again
XXXX


ps: The statement "This amount is now available in your ECHECK account balance" is highly misleading

---------------------------------------------------

Hello XXXX,

Thank you for your email. Please understand that it takes from 3 to 5
business days for your eChecks cashouts to be credited to your account
after being processed. These funds should be credited later today or
tomorrow.

Please allow until tomorrow for your funds to be credited. If not, please
contact us again.



Regards,

Magda
PokerStars Support Team

-----------------------------------------------

to PokerStars

show details
Sep 2 (3 days ago)
No funds yet. Please investigate and inform me promptly

__________________________________________________ __________

PokerStars Support
to me

show details
Sep 2 (3 days ago)
Hello XXXX,

Thank you for your email.

I will forward your email to the department in charge of handling these
issues so that they may continue to assist you. They will contact you as
soon as they can, early next week, since they are closed for the weekend.
Your patience is greatly appreciated.


Regards,

Marlene
PokerStars Support Team

---------------------------------------------------

PokerStars Support
to me

show details
Sep 2 (3 days ago)
Hello XXXX,
I am now currently investigating what has happened to your missing
cashout. I will endeavor to resolve this matter as quickly as possible,
however I cannot give an exact time frame for this, and ask you be patient
whilst this matter gets resolved. I will get in contact once I have gotten
confirmation of what has happened to your cashout.

Please do not hesitate to get in contact if you have any further queries.

Best Regards,

Jonathan,
PokerStars Payments

-------------------------------------------------

to PokerStars

show details
Sep 4 (20 hours ago)
Updates??

-----------------------------------------------------

PokerStars Support
to me

show details
Sep 4 (19 hours ago)
Hello,

Thank you for your email.

As was mentioned in the previous email you received from us, the person
handling this matter will get into contact with you as soon as the person
has confirmation of what has happened to your cashout.

Thank you for your patience, and for choosing PokerStars.


Regards,

PokerStars Support Team

---------------------------

[CrushinFelt]

This is [censored], looks like you and I are in the same boat.

The 3-5 days has passed for me as well (as you can see in my previous post). I also made another, larger withdrawal a few days after my first one (before the delay issue), which has now been "released" and therefore I cannot cancel it. It now has the same fate as my first cashout (this second one was more than twice as big).

They have been very, very fast in replying to my emails for sure (much less than 24 hours for each response), but of course, nothing of substance has occurred.

I just want my money.

[censored]