What about a dealer just looking at mucked cards?

[Phat Mack]

Dealers aren't supposed to look at mucked cards because doing so could conceivably enable them to set up the deck. I'd tell the floor, and I'd keep an eye on these scumbags. There's no other word for them.

[Gonso]

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Dealers aren't supposed to look at mucked cards because doing so could conceivably enable them to set up the deck. I'd tell the floor, and I'd keep an eye on these scumbags. There's no other word for them.

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I agree that dealers shouldn't be peeking at mucked cards, but chalking them up to scumbags who are trying to rig the game is kind of overreacting a bit, don't you think?

And I agree with Photoc, obviously OP knows dealers aren't supposed to do it or he wouldn't be sending emails to complain about it.

OP, you're in a spot where there are presumably a lot of new dealers who probably weren't trained very well. Take it up with the floor directly since it's an ongoing problem.

I don't really care whether another dealer were to look at my cards personally, just so long as other players don't see them. If it did bother me though, I'd say something. Maybe they think it's okay or something... I've never seen it as a widespread problem TBH. But hey, if it justifies another thread about bad dealers, I guess that's all that's important...

[davidlong14]

...talk to the floor

[budblown]

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Dealers aren't supposed to look at mucked cards because doing so could conceivably enable them to set up the deck. I'd tell the floor, and I'd keep an eye on these scumbags. There's no other word for them.

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I agree that dealers shouldn't be peeking at mucked cards, but chalking them up to scumbags who are trying to rig the game is kind of overreacting a bit, don't you think?

And I agree with Photoc, obviously OP knows dealers aren't supposed to do it or he wouldn't be sending emails to complain about it.

OP, you're in a spot where there are presumably a lot of new dealers who probably weren't trained very well. Take it up with the floor directly since it's an ongoing problem.

I don't really care whether another dealer were to look at my cards personally, just so long as other players don't see them. If it did bother me though, I'd say something. Maybe they think it's okay or something... I've never seen it as a widespread problem TBH. But hey, if it justifies another thread about bad dealers, I guess that's all that's important...

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What if the dealer got off work after looking at your cards and sat down at the same table. Would you then have a problem with it?

[dukenukem]

Yes, you are right, Gonso, many green dealers. In my original post, I mentioned I had anonymously emailed the card room manager about it; he mailed back that it was wrong and would stop. So, knowing that there are many experienced players here who have logged lots of hours and casinos all over the USA, I just asked for some friendly advice on the best way to proceed now that the problem has started up again.

Like I said, this is a tiny card room, but I guess even in a big one, getting along with the dealers is very important. But as it is the only card room within 60 miles, I'd like it to be run well, and I'd like there to be no hard feelings.

As for those old hands who complain about certain topics coming up again, let me just ask, given that this is the Brick and Mortar section, how many completely new, never-before-discussed threads can be started? For those of us who haven't logged the hours (and can't find an on-point thread), we have to learn somewhere. Getting advice from here is better than making a dumb mistake that could have been avoided by asking! [img]/images/graemlins/ooo.gif[/img]

Sincere thanks to you posters who were patient enough to reply helpfully.

[Phat Mack]

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Dealers aren't supposed to look at mucked cards because doing so could conceivably enable them to set up the deck. I'd tell the floor, and I'd keep an eye on these scumbags. There's no other word for them.

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I agree that dealers shouldn't be peeking at mucked cards, but chalking them up to scumbags who are trying to rig the game is kind of overreacting a bit, don't you think?


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I didn't say they were trying to rig the deck, I said there was a reason that dealers had no business looking at the muck. Yeah, if it's their first night dealing, scumbag is too strong a word.

[monkichee]

This happened on a recent trip to Belterra and it was even worse. Our dealer not only looked at the mucked hands, but a couple of times I caught him whispering to the guy sitting to his right what other players had folded.

I was pretty new to B&M, so I didn't say anything, but man did that piss me off. Totally shady.

[Gonso]

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What if the dealer got off work after looking at your cards and sat down at the same table. Would you then have a problem with it?

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That's not legal in Atlantic City. Even if it was, I'd have to say no - it's nothing I'd really lose sleep over, in fact to me it's kind of a nitty thing to be concerned about and the "free information" things is really, really overblown. I consider it more a dealer being nosy than I do a serious infraction. Whether it bothers me personally really wasn't my point though.

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This happened on a recent trip to Belterra and it was even worse. Our dealer not only looked at the mucked hands, but a couple of times I caught him whispering to the guy sitting to his right what other players had folded.

I was pretty new to B&M, so I didn't say anything, but man did that piss me off. Totally shady.

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If this is a true story, you definitely should have spoken up about it. Since you were the only one fortunate enough to see and hear it, maybe you misunderstood? I can't see it going over to well with the table. If I saw a dealer whispering to a player I'd ask them to share with the class.

[Al_Capone_Junior]

It's called pigeon-holing and is totally inappropriate. Dealers could get fired for that in certain rooms with high dealer standards whose management is paying attention. If your cardrooms's management won't correct the problem, I'd take matters into my own hands. The next time a dealer does this, stop the game and call the floor for a "ruling" right there. Do this every single time, making sure to hold up the game and make a big deal out of it. While you're waiting for the floor to arrive, inform each and every dealer who pigeon-holes that if they do it again you won't tip them again. It will end very quickly this way.

[ptartaglio]

Also known as rubber-necking, I am a professional dealer in large So Cal casino. If you do this, you will definitely get written up. However, if a player constantly exposes his cards to another player and I feel that another player may ask I may set his cards aside for a slight second or I might rubber-neck. I might rubber-neck specifically if he exposes one and throws both face down.