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#21
11-14-2007, 03:49 AM
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Re: UB player \"sits out\" nearly entire tourney, doesn\'t blind out.
[ QUOTE ]
I don't have a reason to make this up, so lets just keep this thread on track and write relevant replies. You'll get your screenshot tonight. [/ QUOTE ] yawn 
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#22
11-14-2007, 12:48 PM
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Re: UB player \"sits out\" nearly entire tourney, doesn\'t blind out.
I received the following email from UB Support this morning. They credited my account with 2nd place payout:
Hello! We apologize for the inconvenience. We have credited your account with $70.20 to match the prize you should have received for finishing in 2nd place. If there is anything else we can do for you, please let us know. Best regards, Adriana UltimateBet ~ Tournaments Department 'The Ultimate Poker Experience'
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#23
11-14-2007, 02:02 PM
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Re: UB player \"sits out\" nearly entire tourney, doesn\'t blind out.
[ QUOTE ]
I received the following email from UB Support this morning. They credited my account with 2nd place payout: Hello! We apologize for the inconvenience. We have credited your account with $70.20 to match the prize you should have received for finishing in 2nd place. If there is anything else we can do for you, please let us know. Best regards, Adriana UltimateBet ~ Tournaments Department 'The Ultimate Poker Experience' [/ QUOTE ] an explanation of wtf happened would be nice... dont ya think?
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#24
11-14-2007, 02:10 PM
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Re: UB player \"sits out\" nearly entire tourney, doesn\'t blind out.
Another reason to dislike UB? You'd think they'd try harder seeing as how Phil Hellmuth is their poster boy.
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#28
11-14-2007, 03:46 PM
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Re: UB player \"sits out\" nearly entire tourney, doesn\'t blind out.
How confident should be be that they took the initiative to compensate everyone affected by this, even those who did not contact support to complain?
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#29
11-14-2007, 03:51 PM
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Re: UB player \"sits out\" nearly entire tourney, doesn\'t blind out.
[ QUOTE ]
How confident should be be that they took the initiative to compensate everyone affected by this, even those who did not contact support to complain? [/ QUOTE ] confident
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#30
11-14-2007, 04:42 PM
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Re: UB player \"sits out\" nearly entire tourney, doesn\'t blind out.
How could this not be a big deal???
If there is some loop hole in their programming that allows this to happen then IT IS a problem. Not that it would ever happen and not get reported to them, but it still speaks to the overall integrity of games on UB... Even if somehow this guy (the mysterious "observer") had a hand where he busted out earlier on and UB accidently through some flaw left him on the table with what he started the hand with or something... it still makes me kinda leery of UB, especially with no explanation and the notion from some that this may not be the first time.
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