Still No Affiliate Payment from UB for Oct.

[DamitBob]

Has anyone ever received an explaination why they are always late? Have you been paid for Oct?

Side Issue:

We hosted a tourney on 10/25 and UB promised 3 TEC's. Only took 7 emails and 3 weeks to pay my players. What a horrible way to treat customers. My rep never even has an excuse. "I'll check on that!" "Should be soon!" "sorry for delay!"

Rachna is worthless. I get better support at Burger King.

[Red Lion]

On a side note, has anyone heard from the affiliate manager of UB direct latly? I sent him an email and it bounced!

[pipedreamz]

my rb site paid me for UB a few days ago.

[DamitBob]

[ QUOTE ]
my rb site paid me for UB a few days ago.

[/ QUOTE ]

Some will pay before they are paid, so that doesnt really answer the question. Thx anyways though.

[DamitBob]

Rachna is mine. She answer emails in 2-5 days usually. Answers about 30% of the questions I ask. I have asked for her managers name twice. She just ignores most questions.

[RakeBackDirect]

DamitBob --

Rachna is my contact as well, and you are quite correct that she (a) takes forever to answer any questions and (b) NEVER answers/solves everything with just one email.

I have had decent success in getting what I need done by UB and Rachna but the trick is email, email, email. Just keep on emailing her at LEAST once per day (until she probably gets sick of seeing a new email from you, lol) and stuff actually gets taken care of, but I have to admit, it sometimes can take upwards of two weeks even with an email or two per day.

I hope this helps, best of luck!

Tim
RakeBackDirect

[AKnoGood]

This sounds like bad management. Was going to open an account on there but now I don't think I will. I don't want to support a site with such bad customer service.

[RakeBackCodes]

IncomeAccess has been late paying almost every single month.

[JRussell]

[ QUOTE ]
IncomeAccess has been late paying almost every single month.

[/ QUOTE ]

[DamitBob]

So.......did anyone get paid for Oct yet?

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