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#1
11-28-2006, 05:13 AM
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Ftp stole my money
I deposted $600 on ftp ran it up to $14k in a couple days. I Clicked cashout and went to sleep, next day I login my account is suspended I email them ask what is going on? They tell me my account is in a routine audit and they will have more info shortly, well we play cat and mouse for over 2 months and finally they tell me I somehow defrauded their site without telling me what exactly I did and I will never be seeing my money again. I suggest everyone avoids playing on this site because not only do they steal your money but they also take over 2 months to do a standard investigation. Very easy to be theives when you hide behind corrupt goverments depending on your money and have no toll free number huh Ftp? Email correspondents are below if you do not beleive me.
Hello Eric, Thank you for your patience in this matter. We have completed our investigation into your account and have determined that your account has been involved in fraudulent activities. Your account has been permanently closed. Any funds that were elicited through fraud that remain in your Full Tilt Poker account will be forfeited to Full Tilt Poker. All other funds remaining in your account are now held under the order of Full Tilt Poker. You are no longer welcome to play at Full Tilt Poker as we have zero tolerance for fraud on our site. Regards, Keith Senior Customer Support Representative Full Tilt Poker Support ---------------------------------------------------------------------- Please remember that no one will ever ask you for your password or account information, not even support. Please use good common sense and keep your password a secret. Learn, Chat, and Play with the Pros. 100% Initial Deposit Bonus - www.fulltiltpoker.com ---------------------------------------------------------------------- Previous Reply Follows: ----------------------- Another 2 weeks just flew by any updates? On 11/1/06, Full Tilt Poker Support <support@fulltiltpoker.com> wrote: Hello Eric, Thank you for your reply. First off, I am sorry to hear that it has taken as long as it has to only lead to the same point we were 2 months ago. However, please understand that investigations such as this will take a bit longer than expected - simply due to the amount of research and information is needed to document and process. With that being said, we would simply like to ask for your patience once again until this matter has been fully concluded. Rest assured that upon the completion of this case, you will be notified immediately on the status of your FTP player account. Once again, we thank you for your continued patronage and loyalty you have given to our site. Regards, Shenyan Full Tilt Poker Support ---------------------------------------------------------------------- Please remember that no one will ever ask you for your password or account information, not even support. Please use good common sense and keep your password a secret. Learn, Chat, and Play with the Pros. 100% Initial Deposit Bonus - www.fulltiltpoker.com ---------------------------------------------------------------------- Previous Reply Follows: ----------------------- How does a investigation take 2 months? On 10/31/06, Full Tilt Poker Support <support@fulltiltpoker.com> wrote: Hello Eric, Thank you for your email. As we have previously stated, we do not have a time frame for the completion of our investigation. We have escalated this investigation to our credit manager who will personally reviewing your case. When they have completed their review, any actions regarding your account will be taken. I apologize but my colleagues and I cannot provide you with any further information regarding this case at this time. Your continued patience would be greatly appreciated. Regards, Tom Cashier & Security Supervisor Full Tilt Poker Support ---------------------------------------------------------------------- Please remember that no one will ever ask you for your password or account information, not even support. Please use good common sense and keep your password a secret. Learn, Chat, and Play with the Pros. 100% Initial Deposit Bonus - www.fulltiltpoker.com ---------------------------------------------------------------------- Original Message Follows: ------------------------ It is now approaching 2 freakin months since you started your investigation, how slow can you be? You have no intention on ever giving me my money do you? On 10/13/06, Support <support@fulltiltpoker.com> wrote: Hello Eric, Thanks for your email. Unfortunately, our investigation is still not complete. I apologize for the extensive length of time our audit has taken, however, I have no additional information I can provide you with at this time. Please understand we are working to the best of our ability to have this audit completed. We certainly agree that you have been more than patient regarding this matter, unfortunately we can only implore you to extend that patience a little more. In the meantime, if there?s anything else we can help you with, please let us know. Regards, Vanessa Full Tilt Poker Support ---------------------------------------------------------------------- Please remember that no one will ever ask you for your password or account information, not even support. Please use good common sense and keep your password a secret. Chat with the Pros, Play with the Pros, Learn from the Pros. 100% Initial Deposit Bonus - www.fulltiltpoker.com ---------------------------------------------------------------------- Original Message Follows: ------------------------ It is now a month and one week since you supsended me and started your investigation, if you are going to steal my money just tell me so, so I can quit wasting my time. There is absolutely 0 excuse why this should be taking so long, I have done nothing wrong. This is totally unacceptable and irrational. On 10/3/06, Full Tilt Poker Support <support@fulltiltpoker.com >wrote: Hello Eric, Thanks for your email. I am sorry but I cannot comment further on how long the investigation will take. We are working to resolve this as quickly as possible. We appreciate your business. If there's anything else we can assist you with, please let us know. Regards, Jeremy Full Tilt Poker Support ---------------------------------------------------------------------- Please remember that no one will ever ask you for your password or account information, not even support. Please use good common sense and keep your password a secret. Chat with the Pros, Play with the Pros, Learn from the Pros. 100% Initial Deposit Bonus - www.fulltiltpoker.com ---------------------------------------------------------------------- Original Message Follows: ------------------------ So this can take a year? On 10/3/06, Full Tilt Poker Support < support@fulltiltpoker.com> wrote: > > Hello Eric, > > Thanks for your email. > > Unfortunately we cannot provide you with a specific timeframe for > completion of your account investigation. We will contact you as soon as > it . > > We appreciate your business. If there's anything else we can assist you > with, please let us know. > > Regards, > > Jeremy > Full Tilt Poker Support > > ---------------------------------------------------------------------- > Please remember that no one will ever ask you for your > password or account information, not even support. Please > use good common sense and keep your password a secret. > > Chat with the Pros, Play with the Pros, Learn from the Pros. > 100% Initial Deposit Bonus - www.fulltiltpoker.com > > ---------------------------------------------------------------------- > > > Original Message Follows: > ------------------------ > How much longer is this going to take, it is now approaching a month. > > > Best regards, > Eric > > > On 9/20/06, Full Tilt Poker Support <support@fulltiltpoker.com> wrote: > > > > Hello Eric, > > > > Your account investigation will be completed as soon as possible. > Please > > understand that due to unknown circumstances it may take shorter or > > longer to complete the review. > > > > Please know that we do understand that you wish to have this matter > > addressed and completed as quickly as possible. However, we ask that > you > > please refrain from sending multiple emails on the subject. It will > not > > result in a faster resolution, and will only consume the time of both > > parties. > > > > We thank you for your patience and cooperation; rest assured that we > are > > researching the issue and will contact you as soon as our > investigation > > is complete. > > > > Regards, > > > > Naomi > > Full Tilt Poker Support > > > > ---------------------------------------------------------------------- > > Please remember that no one will ever ask you for your > > password or account information, not even support. Please > > use good common sense and keep your password a secret. > > > > Chat with the Pros, Play with the Pros, Learn from the Pros. > > 100% Initial Deposit Bonus - www.fulltiltpoker.com > > > > ---------------------------------------------------------------------- > > > > > > Original Message Follows: > > ------------------------ > > And how long does this take? Its been 3 weeks already. > > > > On 9/20/06, Full Tilt Poker Support < support@fulltiltpoker.com> wrote: > > > > > > Hello Eric, > > > > > > Thanks for writing in. > > > > > > During an account investigation, we may review your playing > histories, > > > your transaction histories, as well as account associations. We may > > also > > > review several other aspects of your history with us. > > > > > > Unfortunately, at this time, we cannot divulge the status of the > > > investigation. Rest assured that we are working diligently to > complete > > > the review as soon as possible. > > > > > > Thank you for your continued patience and cooperation. > > > > > > Regards, > > > > > > Naomi > > > Full Tilt Poker Support > > > > > > > ---------------------------------------------------------------------- > > > Please remember that no one will ever ask you for your > > > password or account information, not even support. Please > > > use good common sense and keep your password a secret. > > > > > > Chat with the Pros, Play with the Pros, Learn from the Pros. > > > 100% Initial Deposit Bonus - www.fulltiltpoker.com > > > > > > > ---------------------------------------------------------------------- > > > > > > > > > Original Message Follows: > > > ------------------------ > > > What exactly are you reviewing? > > > > > > On 9/20/06, Full Tilt Poker Support <support@fulltiltpoker.com> > wrote: > > > > > > > > Hello Eric, > > > > > > > > Thank you for your email. > > > > > > > > Unfortunately, your account is still under review, and will not be > > > > reopened at this time. We apologize for the delay in completing > the > > > > investigation, however please understand that your case is very > > > > complicated and requires scrutinized review of your account and > > > history. > > > > > > > > Thank you for your cooperation, and if there's anything else we > can > > > help > > > > you with, please let us know. > > > > > > > > Regards, > > > > > > > > Naomi > > > > Full Tilt Poker Support > > > > > > > > > > ---------------------------------------------------------------------- > > > > Please remember that no one will ever ask you for your > > > > password or account information, not even support. Please > > > > use good common sense and keep your password a secret. > > > > > > > > Chat with the Pros, Play with the Pros, Learn from the Pros. > > > > 100% Initial Deposit Bonus - www.fulltiltpoker.com > > > > > > > > > > ---------------------------------------------------------------------- > > > > > > > > > > > > Original Message Follows: > > > > ------------------------ > > > > It has been 3 weeks already since you starting conducting your > > review, > > > > what > > > > exactly are you reviewing what exactly have I done, please > > understand > > > > you > > > > froze almost 14,000 dollars of my money. I expect a more detailed > > > > explanation then a unproffesional explanation saying "your account > > is > > > > under > > > > review please be patient". > > > > > > > > Best regards, > > > > Eric > > > > > > > > > > > > On 9/14/06, Full Tilt Poker Support <support@fulltiltpoker.com> > > wrote: > > > > > > > > > > Hello Eric, > > > > > > > > > > Thanks for your email. > > > > > > > > > > We are still conducting a review of your account and there is no > > > > further > > > > > information we can offer at this time. > > > > > > > > > > We will be in contact with you once this review is complete. > > > > > > > > > > Thank you for your patience in this matter. > > > > > > > > > > Regards, > > > > > > > > > > JamesM > > > > > Full Tilt Poker Support > > > > > > > > > > > > > > ---------------------------------------------------------------------- > > > > > Please remember that no one will ever ask you for your > > > > > password or account information, not even support. Please > > > > > use good common sense and keep your password a secret. > > > > > > > > > > Chat with the Pros, Play with the Pros, Learn from the Pros. > > > > > 100% Initial Deposit Bonus - www.fulltiltpoker.com > > > > > > > > > > > > > > ---------------------------------------------------------------------- > > > > > > > > > > > > > > > Original Message Follows: > > > > > ------------------------ > > > > > Just wondering if you had any updates? > > > > > > > > > > On 9/9/06, Full Tilt Poker Support <support@fulltiltpoker.com> > > > wrote: > > > > > > > > > > > > Hello Eric, > > > > > > > > > > > > Thank you for your email. > > > > > > > > > > > > At this time, we cannot give you any further information > > regarding > > > > the > > > > > > ongoing investigation. > > > > > > > > > > > > Your patience and cooperation would be greatly appreciated. > > > > > > > > > > > > Regards, > > > > > > > > > > > > Tom > > > > > > Cashier Security Supervisor > > > > > > Full Tilt Poker Support > > > > > > > > > > > > > > > > > > ---------------------------------------------------------------------- > > > > > > Please remember that no one will ever ask you for your > > > > > > password or account information, not even support. Please > > > > > > use good common sense and keep your password a secret. > > > > > > > > > > > > Chat with the Pros, Play with the Pros, Learn from the Pros. > > > > > > 100% Initial Deposit Bonus - www.fulltiltpoker.com > > > > > > > > > > > > > > > > > > ---------------------------------------------------------------------- > > > > > > > > > > > > > > > > > > Original Message Follows: > > > > > > ------------------------ > > > > > > Hello would you happen to have any updates on my account? > > > > > > > > > > > > Best regards, > > > > > > Eric > > > > > > > > > > > > > > > > > > On 9/7/06, Full Tilt Poker Support <support@fulltiltpoker.com> > > > > wrote: > > > > > > > > > > > > > > Hello Eric, > > > > > > > > > > > > > > Thank you for the documents. > > > > > > > > > > > > > > I have forwarded this information on to the appropriate > > > > department. > > > > > > > > > > > > > > If there is anything else you require assistance with, > please > > > feel > > > > > > free > > > > > > > to email us back. > > > > > > > > > > > > > > Regards, > > > > > > > > > > > > > > Mat > > > > > > > Full Tilt Poker Support > > > > > > > > > > > > > > > > > > > > > > > ---------------------------------------------------------------------- > > > > > > > Please remember that no one will ever ask you for your > > > > > > > password or account information, not even support. Please > > > > > > > use good common sense and keep your password a secret. > > > > > > > > > > > > > > Chat with the Pros, Play with the Pros, Learn from the Pros. > > > > > > > 100% Initial Deposit Bonus - www.fulltiltpoker.com > > > > > > > > > > > > > > > > > > > > > > > ---------------------------------------------------------------------- > > > > > > > > > > > > > > > > > > > > > Original Message Follows: > > > > > > > ------------------------ > > > > > > > Here is my license and utility bill hope this helps. > > > > > > > > > > > > > > Best regards, > > > > > > > Eric > > > > > > > > > > > > > > > > > > > > > On 9/7/06, Full Tilt Poker Support > <support@fulltiltpoker.com> > > > > > wrote: > > > > > > > > > > > > > > > > Hello Eric, > > > > > > > > > > > > > > > > At this time we have all the information we need. We > simply > > > need > > > > > > some > > > > > > > > time to assess the situation. > > > > > > > > > > > > > > > > We will be in contact again when our research is complete. > > > > > > > > > > > > > > > > If there's anything else we can help you with, please let > us > > > > know. > > > > > > > > > > > > > > > > Regards, > > > > > > > > > > > > > > > > Eliott > > > > > > > > Full Tilt Poker Support > > > > > > > > > > > > > > > > > > > > > > > > > > > > ---------------------------------------------------------------------- > > > > > > > > Please remember that no one will ever ask you for your > > > > > > > > password or account information, not even support. Please > > > > > > > > use good common sense and keep your password a secret. > > > > > > > > > > > > > > > > Chat with the Pros, Play with the Pros, Learn from the > Pros. > > > > > > > > 100% Initial Deposit Bonus - www.fulltiltpoker.com > > > > > > > > > > > > > > > > > > > > > > > > > > > > ---------------------------------------------------------------------- > > > > > > > > > > > > > > > > > > > > > > > > Original Message Follows: > > > > > > > > ------------------------ > > > > > > > > Hello I just asked how long it would take. Not trying to > be > > a > > > > > > [censored] > > > > > > > > or > > > > > > > > anything. What do you need from me in order to expedite > > this, > > > I > > > > > > would > > > > > > > > love > > > > > > > > to help. > > > > > > > > > > > > > > > > > > > > > > > > Best regards, > > > > > > > > Eric > > > > > > > > > > > > > > > > > > > > > > > > On 9/7/06, Full Tilt Poker Support > > <support@fulltiltpoker.com> > > > > > > wrote: > > > > > > > > > > > > > > > > > > Hello Eric, > > > > > > > > > > > > > > > > > > Thanks for your email. > > > > > > > > > > > > > > > > > > We do understand that you are anxious to have this > matter > > > > > resolved > > > > > > > as > > > > > > > > > quickly as possible. However, sending multiple emails > > > > regarding > > > > > > the > > > > > > > > > same issue will not result in a quicker response; we > > kindly > > > > ask > > > > > > you > > > > > > > to > > > > > > > > > refrain from doing so as it is an unproductive use of > the > > > time > > > > > and > > > > > > > > > energy of all involved parties. > > > > > > > > > > > > > > > > > > If you have any new information which may assist us in > > > > > expediting > > > > > > > the > > > > > > > > > review of your case, by all means, forward it to us > > > > immediately. > > > > > > > > > > > > > > > > > > We thank you for your patience and cooperation; rest > > assured > > > > > that > > > > > > we > > > > > > > > are > > > > > > > > > researching the issue and will contact you as soon as > our > > > > > > > > investigation > > > > > > > > > is complete. > > > > > > > > > > > > > > > > > > Regards, > > > > > > > > > > > > > > > > > > Brandy > > > > > > > > > Full Tilt Poker Support > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > ---------------------------------------------------------------------- > > > > > > > > > Please remember that no one will ever ask you for your > > > > > > > > > password or account information, not even support. > Please > > > > > > > > > use good common sense and keep your password a secret. > > > > > > > > > > > > > > > > > > Chat with the Pros, Play with the Pros, Learn from the > > Pros. > > > > > > > > > 100% Initial Deposit Bonus - www.fulltiltpoker.com > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > ---------------------------------------------------------------------- > > > > > > > > > > > > > > > > > > > > > > > > > > > Original Message Follows: > > > > > > > > > ------------------------ > > > > > > > > > How long does this take? > > > > > > > > > > > > > > > > > > On 9/7/06, Full Tilt Poker Support > > > <support@fulltiltpoker.com > > > > > > > > wrote: > > > > > > > > > > > > > > > > > > > > Hello Eric, > > > > > > > > > > > > > > > > > > > > Thank you for your email to Full Tilt Poker. > > > > > > > > > > > > > > > > > > > > Your account has been temporarily suspended pending a > > > > routine > > > > > > > > internal > > > > > > > > > > audit. Any funds that are currently in your Full Tilt > > > Poker > > > > > > > account > > > > > > > > > > will remain dormant until the audit is complete. We > > > > apologize > > > > > > for > > > > > > > > any > > > > > > > > > > inconvenience this may cause and thank you for your > > > > patience. > > > > > > > > > > > > > > > > > > > > Regards, > > > > > > > > > > > > > > > > > > > > Reena > > > > > > > > > > Full Tilt Poker Support > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > ---------------------------------------------------------------------- > > > > > > > > > > Please remember that no one will ever ask you for your > > > > > > > > > > password or account information, not even support. > > Please > > > > > > > > > > use good common sense and keep your password a secret. > > > > > > > > > > > > > > > > > > > > Chat with the Pros, Play with the Pros, Learn from the > > > Pros. > > > > > > > > > > 100% Initial Deposit Bonus - www.fulltiltpoker.com > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > ---------------------------------------------------------------------- > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > [ Attachment 1 Type: image/jpeg Name: dl.jpg] > > > > > > > [ Attachment 2 Type: image/jpeg Name: ub.jpg] > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > |
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#2
11-28-2006, 05:32 AM
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Re: Ftp stole my money
bummer, dont cheat [img]/images/graemlins/shocked.gif[/img]
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#3
11-28-2006, 05:54 AM
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Re: Ftp stole my money
tl dr
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#4
11-28-2006, 06:20 AM
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Re: Ftp stole my money
these posts are way too common nowadays. i agree with OP i'm going to withdraw all my money from FT, their support is seriously a joke
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#6
11-28-2006, 06:58 AM
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Re: Ftp stole my money
That is an impressive amount to defraud them out of in only a few days. What's the secret?
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#8
11-28-2006, 07:15 AM
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Re: Ftp stole my money
Ya nice glad you people are having a laugh at my expense and jumping to conclusions, what are you guys paid Ftp Shills or something defending them for robbing others? This would be fine and dandy if I was the only one they did this to, but others have had the same problem as well. Running $600 to $14k is perfectly normal by moving up in limits, also I won my money supposedly from Ftp regulars that I still see on this site to date. Defend all you want If I was really defrauding their site I would not come to any forum bitching about it as what I was doing would be illegal, or be stupid enough to send them in my id and utility bill. So try again Ftp defenders.
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#9
11-28-2006, 07:18 AM
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Re: Ftp stole my money
[ QUOTE ]
Ya nice glad you people are having a laugh at my expense and jumping to conclusions, what are you guys paid Ftp Shills or something defending them for robbing others? This would be fine and dandy if I was the only one they did this to, but others have had the same problem as well. Running $600 to $14k is perfectly normal by moving up in limits, also I won my money supposedly from Ftp regulars that I still see on this site to date. Defend all you want If I was really defrauding their site I would not come to any forum bitching about it as what I was doing would be illegal, or be stupid enough to send them in my id and utility bill. So try again Ftp defenders. [/ QUOTE ] it is clearly more logical to believe full tilt over you, do you see why? |
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#10
11-28-2006, 07:21 AM
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Re: Ftp stole my money
No please explain. It is logical to beleive a site located god knows where with no reprucutions if they were to screw someone over, or not even a phone # to call right? You have to sit there for days hoping and waiting for a response from them. Explain why someone like noble poker has a toll free number and has never given me problems cashing out but Ftp hides and takes forever to respond? Explain to me why it took them over 2 months to come up with a excuse and research something. I don't care wether people beleive me or not, that is your business not mine. They stole my money and I am letting people know about it. If people wanna hold large sums of money on their site after reading this that is their business.
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