MY ACCOUNT IS NOT WORKING WHAT IS GOING ON

[jmill2511]

[ QUOTE ]
I dont get it - why werent you able to log into your acct? why was your money gone?

either way, sweet you got it back

[/ QUOTE ]

Looks like OP made a second account for rakeback which is against the site rules so they locked his accounts to investigate whether there was any kind of cheating going on.

[Ryanski]

[ QUOTE ]
[ QUOTE ]
I dont get it - why werent you able to log into your acct? why was your money gone?

either way, sweet you got it back

[/ QUOTE ]

Looks like OP made a second account for rakeback which is against the site rules so they locked his accounts to investigate whethere there was any kind of cheating going on.

[/ QUOTE ]


Sigh, this was not the case. I already receive rakeback. The new account was created today strictly to be able to chat to a FT pro. I know no person that I could call on the phone or something to help me out this way, which would have saved the hassle of creating a new account.


I just want to extend my thanks to everyone that helped out. I guess I made a big stink of things, I don't know, but thanks a lot everyone.

[Ron Poor]

So you are saying that they concluded that you had two accounts, and closed one of them, but you only created the second account after the first was locked, so eh........ what would marty mcfly do?

[tubk]

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[ QUOTE ]
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good job ftp

A+ imo.

[/ QUOTE ]

are you serious

[/ QUOTE ]

yes?

that is the exact same email i got from ftp support when i made a second account a while back , without knowing that you coudln't. after i made the 2nd account, ftp transferred my money to that one, and emailed me saying i had to close one of the two accounts, and they returned my funds.

In the end, there was something fishy going on, ftp supspended the account, investigated, and concluded and returned everything within 5 hours. Thats pretty good imo

[/ QUOTE ]
your a [censored] retard.

FTP GREAT JOB A++ GREAT SELLER WOULD USE AGAIN ARRIVED QUICKLY IN GOOD CONIDITION.

muppz

[React1oN]

[ QUOTE ]
op you might want to run an actual anti virus scan instead of spyware.

http://us.trendmicro.com/us/home/ this site provides you with a free scan which should take no more than 20 minutes on most pc's

[/ QUOTE ]First post in English I've ever read by EDD

[AJackson]

Glad this had a happy ending, I can imagine how unnerving it would be to go through what you have gone through today.

However, this is just one more situation that reinforces lack of confidence in FT. They were undoubtedly protecting Ryanski's account when they did this, which is good. But not sending an email (or not being able to answer his emails) at the same time is unbelievably stupid. It would take seconds to send someone a form letter, just to avoid what happened here. Forget treating customers who pay 100K+/year in rake like they're valuable,just do it to avoid the bad pub.

FT, pull your head out of your ass. I'll never play your site, but your terrible service is pushing winning players to other sites, making my life more difficult

[Rob121]

[ QUOTE ]
[ QUOTE ]
I dont get it - why werent you able to log into your acct? why was your money gone?

either way, sweet you got it back

[/ QUOTE ]

Looks like OP made a second account for rakeback which is against the site rules so they locked his accounts to investigate whether there was any kind of cheating going on.

[/ QUOTE ]

LOLOL

[qwnu]

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has anyone ever gotten their $ back after being under investigation?

[/ QUOTE ]

Yes. [img]/images/graemlins/laugh.gif[/img]

[React1oN]

This thread is really weird.

[apefish]

I hope people are realizing this likely only got resolved "faster" than usual because OP had a connection to bypass the usual low level Full Tilt song and dance.