Cashier's error at the Vic - no reward for being honest?

[Paul Levy]

I go to the poker room's cage at the Vic to buy £1,300 worth of chips. I ask for 11 oranges, 6 ponies and 10 nickels. Cashier stacks them for me, I pocket them and sit down at the £100 game, bringing £600 to the table.
When I stand up and count, I realize the cashier had given me £100 too much. I tell the cashier (not the same one) and ask them to check the tapes to be sure. It takes 10 mins then they tell me I'm right, I've been given £100 in excess and they'd like it back.
They only give me a half-assed 'thank you' - no comp of any sort, no food voucher, not even a free spin at a bloody slot machine.

Standard?

[Clarkmeister]

You want a reward for not stealing?

I'm not saying they couldn't have done more, and at the very least been earnest. But once you know they gave you too much, it's on you to return the cash. It's basically theft at that point.

If they returned an overpaid $100 to you, would you feel obligated to give them a reward?

[Howard Beale]

[ QUOTE ]
......and they'd like it back......


[/ QUOTE ]


The nerve of some people!!!! And no free spin, neither! They are not interested in your patronage, obv.

[Paul Levy]

[ QUOTE ]
You want a reward for not stealing?

If they returned an overpaid $100 to you, would you feel obligated to give them a reward?

[/ QUOTE ]

No, but I don't think that's the best analogy. If I lost a wallet full of cash and somebody returned it to me, I would definitely give them some money in appreciation of the gesture. I don't think this is unheard of.

[DesertCat]

[ QUOTE ]
[ QUOTE ]
You want a reward for not stealing?

If they returned an overpaid $100 to you, would you feel obligated to give them a reward?

[/ QUOTE ]

No, but I don't think that's the best analogy. If I lost a wallet full of cash and somebody returned it to me, I would definitely give them some money in appreciation of the gesture. I don't think this is unheard of.

[/ QUOTE ]

The cashier didn't lose a wallet full of his own money, he lost the casino's money, he can't give you a reward out of it. Certainly you might have helped save the cashiers job, but think about how much a cashier makes? My guess is you'd think a couple of pounds is insulting. Do you think the cashier can really afford to reward you a couple hours pay so you are happy? What's wrong with a very sincere thank you?

[Paul Levy]

[ QUOTE ]
What's wrong with a very sincere thank you?

[/ QUOTE ]

The original cashier had gone home for the day, and I didn't expect anything from the new cashier either. I would have thought a token of appreciation from her boss (who checked the tapes) to be in order, however, given that everybody seems to unequivocally disagree, I'll rest my case.

[bav]

A £10 meal comp would have been a nice gesture on the part of someone in management. But I haven't a clue how things like comps work in the Land of Oz. In Vegas I don't think a poker floor would have had any trouble providing that. But I've never been rewarded for correcting overpayments from any cashier, and if it happens you should view it as a nice surprise, not something you expect.

[LuckyTxGuy]

I'm with ya Paul. I think a very sincere thank you is at least in order. I wouldn't expect them to do much in the way of comps etc (but it would be nice!) however, someone coming out, saying thanks and shaking your hand for being an honest guy would go a long ways. I think that is the least anyone should do, casino, gas station clerk, anyone.

[jws43yale]

Was this last night? I was at the Vic as well and just wondering if you ever sat at 1/2 while waiting for the 100 game?

[pocketpared]

Honesty is the fear of getting caught.