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#1
07-07-2007, 01:05 PM
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neteller required a SSN for americans, but no SIN for canadians
for the purpose of opening an account.
i just got off live chat, which may or may not be a reliable source, asking this very question to them. live chat told me that canadians SINs are not mandatory for neither the purpose of opening a neteller account nor sending a bank wire nor for otherwise using any of the available neteller transfer services after opening an account. my question is why was there a double standard, why was it necessary (and for what specific reason) for neteller to request a SSN from americans but not a SIN from canadians? 
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#2
07-07-2007, 01:32 PM
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Re: neteller required a SSN for americans, but no SIN for canadians
interesting chat log.
Chat InformationYou are now chatting with 'Cecilia' Cecilia: Welcome to our live chat service. How may we help you? j0: Hi, for what specific reason does neteller require a SIN/SSN as part of the sign up process? Cecilia: which country are you located j0: Hi, for what specific reason does neteller require SIN/SSN as part of the sign up process? j0: is it mandatory j0: that was my question Cecilia: could you tell me which country you are located in j0: would you answer my question, or should i call over the phone to get an answer Cecilia: if I do not know what country are you located in how can I answer your question how do I know if it is mandatory' j0: is, for example j0: a social insurance number required j0: to sign up j0: social insurance numbers are canadian j0: SIN j0: they're numbers assigned specifically for tax purposes for the country supplying the number Cecilia: yes everything on the create account form is mandatory j0: since neteller is not a bank, nor a governing agency in, for instance, canada, why would it be necessary for the person to submit a SIN as part of opening an account j0: ok, so go back to my original question j0: for what specific reason does neteller require SIN/SSN as part of the sign up process? j0: whats is the relevant purpose neteller has for having a SIN? Cecilia: you do not need to put SIN Cecilia: Is there anything else I can assist you with? j0: SIN is not a required field in the creat account form? Cecilia: no you do not need to put that in j0: what about for money transfer, will you need a SIN then j0: such as bank wires Cecilia: no you do not need that Cecilia: no we do not need that j0: if SIN are not required, how come SSN were required, why the difference Cecilia: so which country are you in j0: there were accounts that american persons opening neteller accounts had to supply SSNs Cecilia: so are you in canada or usa j0: i'm in between j0: i'm wondering why neteller required usa persons to supply their SSN j0: but didn't require canadians to supply their SIN, which are basically tax identifiers that have a similar purpose to the SSN Cecilia: please email compliance@neteller.com for your concern j0: i'll look into that, one more thing if you can j0: after a person enters his SSN to create account, does neteller store than ino indefinitely? j0: ino=info j0: is the number discarded or stored somewhaere, what happens with that info Cecilia: so are you in usa why do you need to ask for all that j0: because i'm exceptionally curious as to why neteller asks americans for their SSN, even though neteller is no way associated with the usa j0: and doesn't hold everyone else in other parts of the world to the same requirement j0: e.g. canadians don't have to submit their SIN Cecilia: do you have a NETELLER account j0: i currently do not have a netller account Cecilia: are you planning to open one j0: i'm planning of opening one in the immediate future, perhaps before septemeber Cecilia: so which country are you located in j0: i'll be located probably back in my home country, which is xxxxxxx j0: but i also have a citizenship from canada Cecilia: then you do not need SSN or SIN so there is no purpose to ask those question j0: the purpose was curiosity moreso than anything Cecilia: if you have further concern please email compliance@neteller.com j0: well, for now that is all i believe j0: ok
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#3
07-07-2007, 03:01 PM
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Re: neteller required a SSN for americans, but no SIN for canadians
Well, I don't know for sure but in Canada poker winnings are not taxable where they are in the U S so????????
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#4
07-08-2007, 01:20 AM
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What is the point as Neteller will NOT accept business from either ?
Aside from the fact that it is/was illegal in Canada to require someone to fill in their SIN in that sort of application, are you really asking a question of no current signifcance ? Are you purely waxing philosophical about what USED to be the application process ?
Neteller will not take new accounts from either Canada or the US ..... unless I missed something recent.
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#7
07-09-2007, 11:23 AM
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Re: neteller required a SSN for americans, but no SIN for canadians
[ QUOTE ]
Well, I don't know for sure but in Canada poker winnings are not taxable where they are in the U S so???????? [/ QUOTE ] please finish this thought? i'm interested in reading where you're going with this.
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#8
07-09-2007, 11:34 AM
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Re: What is the point as Neteller will NOT accept business from either
[ QUOTE ]
Aside from the fact that it is/was illegal in Canada to require someone to fill in their SIN in that sort of application [/ QUOTE ] interesting. so notwithstanding canadian jurisdiction here, neteller was in compliance with this part of canadian law. [ QUOTE ] are you really asking a question of no current signifcance ? Are you purely waxing philosophical about what USED to be the application process ? Neteller will not take new accounts from either Canada or the US ..... unless I missed something recent. [/ QUOTE ] i'm asking because neteller wasn't able to explain this simple question (therefore i came here to see if anyone had any theories or otherwise any idea why this is/way neteller sop) [ QUOTE ] why was there a double standard, why was it necessary (and for what specific reason) for neteller to request a SSN from americans but not a SIN from canadians? [/ QUOTE ]
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#9
07-09-2007, 11:39 AM
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Re: neteller required a SSN for americans, but no SIN for canadians
[ QUOTE ]
ya i never really trusted neterller us hates it [/ QUOTE ] neteller makes it clear that they don't/didn't require a canadian tax identifying number from canadians for the purpose of opening an account. neteller is saying "ok. you can open an account with us without supplying this number. it's ok. we don't need it." yet for americans it entirely the opposite. so, why the difference. for what purpose did neteller require SSNs from americans and what they did with this info after it was submitted. i think these are legit questions.
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#10
07-09-2007, 11:41 AM
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Re: neteller required a SSN for americans, but no SIN for canadians
[ QUOTE ]
Did Neteller always require a social security number from their US customers? [/ QUOTE ] i'm not sure. i myself opened an account in around mid-2003 and i'm pretty sure i had to supply a SSN as it was a required field in the account creation form. so personally i can attest that as of mid-2003 SSN was mandatory, at least for me, for opening an account with them.
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