Today's Party VIP answer

[bkholdem]

[ QUOTE ]
I like this one, received today:

Dear,

We apologize for any miss communication that may have occurred with
regards to the next VIP offer.

We are currently working on new, future VIP promotions and on improving
our VIP program. Information will be sent to players via email and post
log in pop ups as soon as it becomes available.

You are probably aware that no information may sometimes lead to
unfounded speculation by some players.

We can assure you that you will not miss out on any VIP promotion and
that you will receive all pertinent information as soon as promotions
are finalized.



Yes, it just said "Dear,". And I just love this line:

You are probably aware that no information may sometimes lead to
unfounded speculation by some players.



ETA: latest response.

I am very sorry to have mislead you in my previous email, we have
updates just as our players do and we try our best to keep our players as up
to date with information as we are.

In this instance the August bonus was scheduled to be launched this
week however it has been delayed a while. Please check your emails and pop
ups for more information once it arrives.

[/ QUOTE ]

Unfortunately, if you don't let them know that your play at party poker will be delayed as well as a result (and follow through) you are just at their mercy.

[antifish225]

I emailed them today - they said this week it will be coming out and will be points for cash - believe it when I see it (on the positive side they sent me $100 for 500 hands offer - at least they are listening that people are upset) -

[deucegame]

O RLY?

Dear xxx,

Thank you for contacting us.

We can understand your concern regarding the VIP Bonus offers. I can only assure you that you will receive a Bonus offer in August, at this moment in time I cannot tell you what the Bonus will be. I also cannot tell you when you will receive the offer.

After reviewing your account we cannot offer you a Bonus as this time. We are not compensating players for the lack of a Bonus opportunity in July.

Please be patient as this can take some time.

Thank you for choosing us as youýre on line Gaming Site!

Joyce
PartyPoker Customer Care

[MicroBob]

Joyce and Diane crack me up.

[Kriber13]

[ QUOTE ]
O RLY?

Dear xxx,

Thank you for contacting us.

We can understand your concern regarding the VIP Bonus offers. I can only assure you that you will receive a Bonus offer in August, at this moment in time I cannot tell you what the Bonus will be. I also cannot tell you when you will receive the offer.

After reviewing your account we cannot offer you a Bonus as this time. We are not compensating players for the lack of a Bonus opportunity in July.

Please be patient as this can take some time.

Thank you for choosing us as youýre on line Gaming Site!

Joyce
PartyPoker Customer Care

[/ QUOTE ]

I find it hard to believe that they have the nerve to assure players, when they have been doing just that for months, of course without delivering.

It is really quite pathetic that people including myself keep playing at party, what other business would you take this kind of treatment from when you are making them thousands of dollars a month?

Cheers, Kristoffer

[fullhouse]

[ QUOTE ]
I emailed them today - they said this week it will be coming out and will be points for cash - believe it when I see it (on the positive side they sent me $100 for 500 hands offer - at least they are listening that people are upset) -

[/ QUOTE ]

[Flintoff]

Dear xxxx,

Thank you for contacting our Customer Care team.

After reviewing your account I see that there are many reasons for you to stay
on our site, even without any bonuses, but I can assure you that there will be a
promotion very very soon.

Also we do apologize for the missing offer for last month but with the Monster
promotion and the WSOP back to back we did not have enough time to arrange and
monitor a promotion for July. I think you will be happy with this months offer.

Please keep up to date on all our promotions by checking back to the "News" page
on a regular basis.

http://www.partypoker.com/news/

Also check your "My News" section here for targeted bonuses and promotions

https://secure.partyaccount.com/poker/index.htm

If you have any further queries, please do not hesitate to contact our customer
care department at any time. We are here 24/7 to assist you via email at
vip@partypoker.com

Enjoy your Day
Darren
VIP Club
Customer Care Department



Are these 'many reasons' a reference to 'unmentionable'? They can't possibly be referring to that can they?

[darkcore]

this email is gold if they did.

[antifish225]

I do not think they have any way of figuring out the unmentionable by looking at your account - really

[Tk79]

[ QUOTE ]
After reviewing your account I see that there are many reasons for you to stay
on our site, even without any bonuses, but I can assure you that there will be a
promotion very very soon.

[/ QUOTE ]

Sweet