Nucharge Bodog - Page 18

sf168 · #**171** 10-31-2007, 04:55 AM

I just came back from vacation and saw nucharge no longer on bodog. I have about 5.5k stuck on nucharge. If they dont pay us. Is there any legal action that we can take?

DAKOR1982 · #**172** 10-31-2007, 05:08 AM

wanna fly to australia ??

djpuffnstuff · #**173** 10-31-2007, 06:59 AM

HA!! I was just talking to my wife about flying to Australia if Nucharge continued to give us the run around. worse case scenario is we get a nice trip to the down under..haha..its sad but there is probably nothing else we can do but wait and pray this company is not scaming us.

Belle · #**174** 10-31-2007, 09:18 AM

Hi Guys,

New here - found you while trying to find out what was up with Bodog & NuCharge. I am in the same boat with funds stuck in NuCharge and wire transfers pending. Very unhappy and very nervous! Please keep updating any information you get!! Thanks!
Here is the latest email response I recieved from Bodog last night:

Thank you for contacting Bodog Customer Service.

In regards to your inquiry, these issues with NUcharge are temporary and are expected to be resolved shortly. Currently our eCommerce is working around the clock with NUcharge to have these technical difficulties resolved. This is our highest priority at this time.

You are able to access NUcharge Customer Service Department by contacting 1-866-760-1861. They are currently paying out clients via Bank Wire. To request to have your funds transferred to you with his method please contact the number above.

Please be advised due to these issues we are paying out clients via check regardless if they have deposit with NUcharge.

We would like to sincerely apologize for the issues you are experiencing with your payout. It is our intention to consistently provided the best in online gaming to our clients. As soon as more information is available we will update the website accordingly.

If you wish to further discuss this matter please do not hesitate to contact us directly at 1-888-263-0000 Ext 2. A Customer Service Representative will the answer any further questions you may have.

Should you require further assistance, please do not hesitate to contact us.

Best Regards,

Customer Service

tangled · #**175** 10-31-2007, 09:20 AM

Just tried to login to my account and was blocked. I requested a new pw, and after 30" it had not arrived at my e-mail. I requested a second new pw and this time I got it and logged in successfully.

I guess I've had that old pw too long and they wanted me to change it so I wouldn't get ripped off by someone.

Jasonfp · #**176** 10-31-2007, 09:31 AM

same problem with login and have 13k locked in nucharge. I had a 2 month old echeck withdraw "reversed". Wow their customer service is annoying and unhelpful.

zingbust · #**177** 10-31-2007, 02:40 PM

It is my opinion that Bodog is very much at fault for all these problems. They may very well have made an agreement with Nucharge in good faith, believing everything was all right with that company. But the problems have gone on long enough. All the other major players in the game use ePassporte. The fact that Bodog continues to NOT use ePassporte is evidence enough for me that they are not being sincere when they say they want to resolve these issues.

djpuffnstuff · #**178** 10-31-2007, 02:43 PM

The same thing happened to me. I tried to login and they said my account was no longer valid. Talk about panic setting in. I requested new password and was able to access my account. It's like the reset everyone's account for some reason...talk about almost having a heart attack...HA!

Self Made · #**179** 10-31-2007, 03:11 PM

[ QUOTE ]
All the other major players in the game use ePassporte. The fact that Bodog continues to NOT use ePassporte is evidence enough for me that they are not being sincere when they say they want to resolve these issues.

[/ QUOTE ]

ePass will never work with a site that has a sportsbook because of the legal risk.

Rushstreet07 · #**180** 10-31-2007, 03:33 PM

What I don't understand is why you can't just transfer money from Nucharge to Bodog and vice versa over the phone?

Bodog says they are having trouble with their "link" to Nucharge but if their really wan't bigger problems than they could just do the transfers manually. I think there are definitely bigger issues here.