Missing hands on PT (Prima network)

[simuk]

Hello there,

This is incredibly irritating!
Basically... at the start of a session a lot of the time (even with PT running and importing for 20 mins or so before starting) the first few hands of the session are missing.

It is becoming more common now and is ruining my records.

Has anyone else had this problem or know of a way to overcome it?

Thank you in advance.