UB won't allow my cashout until I "play more"

[aujoz]

wtf?

the last two responses in here seem out of whack.


My Cliff's notes timeline:

a) customer is lured to play on site by the advertisement of a big deposit bonus.

b) customer deposits

c) customer discovers that site has insufficient players for his games to run reguarly

d) customer decides to withdraw

e) site refuses to allow withdrawal.


obviously customer has no claim on any deposit bonus, but equally obviously, the customer has a right to his money.