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#1
11-02-2007, 11:07 PM
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New UB Check Fee
I guess this is kind of a PSA since I haven't seen it mentioned here and UB doesn't inform you of it when you request a check, but apparently they are now charging $8 if you cashout via check by mail, $25 if it's by courier.
I requested my cashout a little over a week ago, and received the check very quickly, so that was nice, except that it was $8 light. I double-checked their website, which explicitly says no fee for check by mail, and then e-mailed support. To their credit, they responded within hours and refunded the $8 to my account, but emphasized that this was a courtesy and that future checks would incur an $8 fee as a result of "recent industry changes and increased costs from our providers". The fee itself isn't particularly unreasonable, but it's pretty shady that they haven't provided any notification. 
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#2
11-02-2007, 11:10 PM
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Re: New UB Check Fee
It's not new and AP does it as well.
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#3
11-04-2007, 02:18 AM
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Re: New UB Check Fee
im pretty sure the fee is somewhere on the site, b/c when i took about a few Gs out of UB (1 month ago maybe?), I knew they would be 7-9$ short...
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#4
11-04-2007, 09:16 AM
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Re: New UB Check Fee
[ QUOTE ]
I guess this is kind of a PSA since I haven't seen it mentioned here and UB doesn't inform you of it when you request a check, but apparently they are now charging $8 if you cashout via check by mail, $25 if it's by courier. [/ QUOTE ] Good point, I went to cash out of Absolute and saw that Fedex was free. I thought "Absolute must be trying to go above and beyond after the superuser scandal". Well it couldn't have been farther from the truth, they say it's free and then hammer you with a $25 charge. [img]/images/graemlins/frown.gif[/img]
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#5
11-04-2007, 09:18 AM
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Re: New UB Check Fee
[ QUOTE ]
It's not new and AP does it as well. [/ QUOTE ] I can verify on Absolute that on the fee column Fedex and mail were both listed as "free" while I was cashing out. See above
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#9
11-04-2007, 05:42 PM
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Re: New UB Check Fee
[ QUOTE ]
It is new I did four cashouts over the summer for free [/ QUOTE ] What's your definition of new? It's November. They have been charging for checks since at least July according to posts in this and other forums. Of course it is shady for them to charge for a check, isn't this the type of thing rake covers? Would you expect anything other then shady from this group though? As mentioned anybody that plays at either room has serious issues.
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