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  #21  
Old 08-04-2007, 06:36 PM
gsaj18 gsaj18 is offline
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Join Date: Jul 2007
Posts: 56
Default Re: Full TILT Support is just awful

ya stars has always been awesome and now with there practical monopoly on online poker they have improved and always return my emails within an hr usually
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  #22  
Old 08-04-2007, 07:15 PM
JediMyndTrik JediMyndTrik is offline
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Join Date: Jun 2007
Posts: 49
Default Re: Full TILT Support is just awful

[ QUOTE ]
ya stars has always been awesome and now with there practical monopoly on online poker they have improved and always return my emails within an hr usually

[/ QUOTE ]

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  #23  
Old 08-05-2007, 11:48 AM
soulvamp soulvamp is offline
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Join Date: Apr 2007
Posts: 323
Default Re: Full TILT Support is just awful

Two e-mails and four days for me after asking about why the bonus wasn't credited to my account, and I still haven't heard boo from anyone there beyond the two autoresponders that say my e-mail is important to them and they will answer it at some point in the future.
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  #24  
Old 08-05-2007, 02:46 PM
jkpoker jkpoker is offline
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Join Date: Jan 2007
Location: Grinding
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Default Re: Full TILT Support is just awful

Are the people that are not getting responses getting the suto responses? if not its most likely your email that is blocking them.
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  #25  
Old 08-05-2007, 04:59 PM
soulvamp soulvamp is offline
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Default Re: Full TILT Support is just awful

Yes, I got auto responses.

Just now, I finally did get a response. It was a canned e-mail that said that Full Tilt does not have any control over my deposit limits and that I need to contact my payment processor to get my limits raised.

What the hell that has to do with not getting credited for the deposit bonus is far beyond my comprehension.
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