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#11
02-06-2007, 01:07 PM
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Re: Post a convo with a customer from your work day
Customer: The Internet is slow today.
Me: Yeah, lots of people looking at porn and syncing their MP3 libraries today. Customer: Oh. 
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#12
02-06-2007, 01:09 PM
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Re: Post a convo with a customer from your work day
[ QUOTE ]
[ QUOTE ] [ QUOTE ] Me: Thanks for calling XXX how may I help you? Her: I was just calling to see if you guys are open today? Me: [img]/images/graemlins/confused.gif[/img] Yes we are... (Thinking to myself: No, I am just here to let you know we are closed) Her: Oh okay, thank you just making sure. [/ QUOTE ] I just need to rail on you a little bit for this. How else should they find out? When you pick up should they just hang up on you? [/ QUOTE ] Well when we have signs up all over the bank and when you call the 800# its says we are only closed Thanksgiving Thursday and you get approx. 10-15 calls (maybe more because those are the ones I answered) that day it was very frustrating. [/ QUOTE ] Unfortunately your average bank patron doesn't notice/recall bank signs. Or perhaps this person hasn't stopped by the bank or called the 800# recently.
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#13
02-06-2007, 01:10 PM
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Re: Post a convo with a customer from your work day
Once a week or so i get this beauty
"So im looking for a movie, im not sure whos in it, or what the title is, it came out like 6 years ago. Its about this thing...Do you know what movie this is?"
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#14
02-06-2007, 01:15 PM
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Re: Post a convo with a customer from your work day
My sister is a manager at the electric company and I have to share this one with you.
BTW... if you didn't know, LA had some record heat days this last summer. Conversation from August 06' Customer: I need a supervisor My Sis (supervisor for Socal Edison): How can I help you mam Customer: I'm going out of town and I don't want to pay for my air-conditionar bill since I won't be here to enjoy the cool house. My sis: Mam, why don't you just turn off the air while on vacation customer: It's so hot out, I'm worried my house will catch on fire if I leave the air off when we are gone. NO JOKE... real call from the owner of a $1.20 million dollar house in the south bay.
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#15
02-06-2007, 01:17 PM
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Re: Post a convo with a customer from your work day
[ QUOTE ]
"Hello Empire Records, open 'til Midnight. This is Mark how can I help you?" "Midnight!" ha ha. sorry, couldnt help it. [/ QUOTE ] Excellent Ref Tenny! I walked in to work yesterday, saw a nickel on the ground and immediately thought "I don't feel the need to explain my art to you, Warren." Ok my conversation for today, starting right past NDA type stuff: Network Security Guy: So I told them we wouldn't sell the product. Me: Yeah, it's not part of our business model. NSG: Wonder if this still works, I washed it last night (holds up Smart Card for secure login) Me: It should be fine. NSG: I used cold water. Me: Doubt it that matters. NSG: Yeah, its not like it holds electricty really. I also washed my money. Me: That probably doesn't work any more. You should give that to me. NSG: *laughs* I did money laundering last night. Guy in Office next to me, who heard all of this: We should offer money laundering. It *does* fit our business model. Ray
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#16
02-06-2007, 01:20 PM
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Re: Post a convo with a customer from your work day
From about a week ago
Me: Hello (Work Name) this is mouseman, How can I help you? Caller (woman): Oh baby that toy you got me made me cum so hard Me: Um, can I help you Caller: Ooh baby your dicks is so big, I can't wait to see you again Me: OK (thinking it was a prank call) Caller: Oh baby I think I'm cumming again Me: Who are you trying to reach? Caller: Isn't this miceman (name thats very similar to my name) Me: No it isn't this is mouseman Caller: Oh I'm so sorry (hangs up) 1 min later phone rings Hello, (Workname) this is mouseman how can I help you? Caller: Is this miceman? (name similar to mine) Hello: No this is mouseman. Caller: OK thanks goodbye
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#18
02-06-2007, 01:23 PM
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Re: Post a convo with a customer from your work day
The phone thing is completely legit from the customer's standpoint. They have no reason to believe that there isn't some customer service line open 24/7 that has no bearing on whether or not a branch is open.
@slow internet/porn guy I sometimes screw with the computer salespeople at various places if they decide to harass me, asking which one is best to download porn on, and if there's a USB dongle that I can put my dick into.
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#19
02-06-2007, 01:23 PM
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Re: Post a convo with a customer from your work day
[ QUOTE ]
Just curious what your work is that you use handles like Mouseman while fielding customer calls? [/ QUOTE ] wow. just wow. really?
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#20
02-06-2007, 01:24 PM
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Re: Post a convo with a customer from your work day
[ QUOTE ]
Me: Thanks for calling XXX how may I help you? Her: I was just calling to see if you guys are open today? Me: Yes we are... (Thinking to myself: No, I am just here to let you know we are closed) Her: Oh okay, thank you just making sure. [/ QUOTE ] nothing wrong w/ this. it's better than her hanging up on your once you answer. she's just being polite and closing the conversation.
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