FTP e-mail about temporarily suspending my account

[foxw00ds player]

Anybody get a routine investigation done to there account?


Thank you for your play on our site.

We have temporarily suspended your Full Tilt Poker account pending a routine investigation into your account.

Because the review is in progress, we will be unable to provide specific information. If we require more time to investigate, we will notify you and keep you updated. All funds in your account will remain dormant until our investigation is complete.

We appreciate your patience and will contact you with further details when our review is complete.

Regards,

Tim V
Security and Fraud
Full Tilt Poker

[Bobo Fett]

Search and ye shall find.

P.S. Yes, many people have.

[MicroBob]

good luck getting any answers out of them and getting your money back within the next 12 wks.

[demon102]

wow Im glad I dont play at ftp thats just messed up

[Josem]

lol.

that's actually a very funny way to treat customers (at least from the point of view of a non-customer)

[mustmuck]

Hang on, surely this isn't random?

[foxw00ds player]

[ QUOTE ]
Anybody get a routine investigation done to there account?


Thank you for your play on our site.

We have temporarily suspended your Full Tilt Poker account pending a routine investigation into your account.

Because the review is in progress, we will be unable to provide specific information. If we require more time to investigate, we will notify you and keep you updated . All funds in your account will remain dormant until our investigation is complete.

We appreciate your patience and will contact you with further details when our review is complete.

Regards,

Tim V
Security and Fraud
Full Tilt Poker

[/ QUOTE ]'


They say if they need more time they will let me know. But they never said how long it will take in the first place so how would I know how much more time would be?? talk about talking in circles!

[foxw00ds player]

Thank you for emailing Full Tilt Poker Support.

Unfortunately, we do not have an estimated time for you. I can assure
you that your account is being investigated by the appropriate
department and that they will contact you as soon and the investigation
is complete.

Thank you for your patience.

Regards,

Matthew C
Security and Fraud
Full Tilt Poker

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Original Message Follows:
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Can you please just tell me how long it will take? Your email says if
you need more time you will notify me but more time doesnt mean anything
if you dont give me an estimate of how long the investigation is going
to take.. This really sucks you know. I had plans to play all the
sunday tournaments today!

[MicroBob]

based on other similar situations reported on 2+2 regarding player-transfer and whatnot that look suspicious to them I think you need to be prepared for this to take a few weeks.
No, I'm not kidding.
No, you will obviously not have a prayer of maintaining your ironman.

When you e-mail them again in 7-10 days or so to ask what the status is they will then take 2-4 days to even respond back to you that they are still conducting their investigation.

Some of this may have to do with some of the funds you are receiving or transferring having been recently deposited via a CC and they want to make sure it clears...or they already have some fraudulent funds that have been transferred somewhere in the chain you are caught in the middle of and they need to wait it out to see what other funds come up as fraudulent...stuff like that I'm guessing.

This will not be quick. It almost never is when they do something like this.

[1p0kerboy]

This is becoming pretty standard at Full Tilt. We are running out of legit sites to play at.