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  #1  
Old 02-25-2007, 10:53 AM
nobody1 nobody1 is offline
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Join Date: Oct 2005
Posts: 12
Default rakerebate.net Jan. rake back payment Absolute Poker

My rakeback from RakeRebate.net for Jan. at Absolute Poker has not been paid ...

After contacting Rakerebate.net, they seem to want to blame AB ... and they are awaiting a response from someone at AB ...

Is this reasonable?

How long should I wait B4 getting concerned about my rake back payment for January, 07 ?
[img]/images/graemlins/frown.gif[/img] [img]/images/graemlins/frown.gif[/img]
regards ...

nobody1
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  #2  
Old 02-25-2007, 11:07 AM
Red Lion Red Lion is offline
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Join Date: Apr 2006
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Default Re: rakerebate.net Jan. rake back payment Absolute Poker

You should wait forever because RR.net is not going to rob you. If they say its APs fault I believe them.
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  #3  
Old 02-25-2007, 11:11 AM
nobody1 nobody1 is offline
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Join Date: Oct 2005
Posts: 12
Default Re: rakerebate.net Jan. rake back payment Absolute Poker

lol ... forever is a long time ... isn't it?
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  #4  
Old 02-25-2007, 11:51 AM
RakeRebate.net RakeRebate.net is offline
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Default Re: rakerebate.net Jan. rake back payment Absolute Poker

Not really sure why this was posted here. Was the email from us not good enough of an answer?

We do not have any records of payment made to players as AP are processing them for us - as we told you. So when you email us with a complaint we have to contact AP first to get the matter resolved. Is this not reasonable?

The posters of this forum has developed a bad habit of bashing affiliates without contacting them first or when they are not satisfied with the first answer given to them.

Regards,
Thomas
RakeRebate.net
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  #5  
Old 02-25-2007, 12:31 PM
nobody1 nobody1 is offline
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Join Date: Oct 2005
Posts: 12
Default Re: rakerebate.net Jan. rake back payment Absolute Poker

" ... Not really sure why this was posted here. Was the email from us not good enough of an answer?

We do not have any records of payment made to players as AP are processing them for us - as we told you. So when you email us with a complaint we have to contact AP first to get the matter resolved. Is this not reasonable?

The posters of this forum has developed a bad habit of bashing affiliates without contacting them first or when they are not satisfied with the first answer given to them.

Regards,
Thomas
RakeRebate.net ..."

Your tone in this reply is really not appreciated.

I made a congenial inquiry here to see if this is normal ...

I have little experience with rakerebate.net and wanted 3rd party verification regarding this issue.

As I emailed you previously, I was concerned that you do not answer my emails directly from your web-site ( and I was logged-in) . And, I did review yahoo mails junk-folder. ... you did not respond to those emails. We are quite PC literate and did not appreciate your condescending reply...

When I emailed directly from my yahoo email server, you did respond with the response that " we will forward this to AP .." ...

My reasonable concern is the this rakeback agreement is between me and rakeback.net; and prior 2 payments processed in expected timeframe ( i.e. by 21st of following mo.). Putting blame on 3rd party is not how I handle customer problems ( I am in consumer service biz myself ).

Adding to concern, your website has not been updated and shows schedule for payments in January, not the February payment schedule.

Lets just get this problem resolved without further agitation...

regards....
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  #6  
Old 02-25-2007, 03:12 PM
Pokeraddict Pokeraddict is offline
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Join Date: Dec 2003
Location: Not Absolute
Posts: 4,535
Default Re: rakerebate.net Jan. rake back payment Absolute Poker

[ QUOTE ]
The posters of this forum has developed a bad habit of bashing affiliates without contacting them first or when they are not satisfied with the first answer given to them.


[/ QUOTE ]

1000% agreed. Starting threads like this need to be reserved for when you have been stiffed, not because an automatic rakeback system is late.
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  #7  
Old 02-26-2007, 01:34 AM
rowdyclassmate rowdyclassmate is offline
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Join Date: Jul 2005
Posts: 500
Default Re: rakerebate.net Jan. rake back payment Absolute Poker


Yes, it is reasonable. Relax a little and be patient. I've had nothing but awesome dealings with rakerebate.net.
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