Venetain Dilemma - Page 4

SpaceAce · #31 05-20-2006, 09:44 PM

[ QUOTE ]
not because I am cheap

[/ QUOTE ]

Whatever it takes to get you through the day.

"I'm not a racist, but..."
"It's not that I'm cheap..."
"No offense, but..."
"I enjoy a good joke as much as the next person..."

I also love car dealers who call themselves "Honest" anything.

SpaceAce

ellenwheels · #32 05-20-2006, 10:42 PM

Well then he probably would not have had to say anything to you. But as you know there are plenty of people who have spent most of their short poker lives online and they don't know to tip.

Same as in tournament, a gentle reminder that if they'd like to take care of the dealers it would be much appreciated is unfortunately necessary because besides the cheap people there are the uneducated.

Mason Malmuth · #33 05-20-2006, 10:46 PM

Hi kjander:

In our book, The Professional Poker Dealer's Handbook, one of the attributes that we stressed was

[ QUOTE ]
Notice that we did not use the word “friendly.” While we agree that dealers should always be polite and pleasant, we need to stress that dealers need to be non-talkative and extremely focused on the game. Put another way, there should be no extraneous talking in the box. Be polite, but do not engage in conversations. Dealers who talk are more prone to errors — which sometimes erupt into big commotions.

[/ QUOTE ]

Your post is a good example as to why this room is needed and what a poor job many cardrooms do in this area.

Best wishes,
Mason

RR · #34 05-20-2006, 10:48 PM

[ QUOTE ]
Well then he probably would not have had to say anything to you. But as you know there are plenty of people who have spent most of their short poker lives online and they don't know to tip.

Same as in tournament, a gentle reminder that if they'd like to take care of the dealers it would be much appreciated is unfortunately necessary because besides the cheap people there are the uneducated.

[/ QUOTE ]

He is talking about the floor that says "no rake if you take care of the dealer." This is after they have asked for a rake reduction. Are you implying there are players that know to ask for a rake reduction that don't know it is customary to tip the dealer?

Mason Malmuth · #35 05-20-2006, 10:48 PM

[ QUOTE ]
Same as in tournament, a gentle reminder that if they'd like to take care of the dealers it would be much appreciated is unfortunately necessary because besides the cheap people there are the uneducated.

[/ QUOTE ]

So after the tournament takes 3 percent of the prize pool out you're still not satisfied. Shame on you.

MM

Mason Malmuth · #36 05-20-2006, 10:56 PM

Hi bav:

[ QUOTE ]
ok... so pokerfloor coming right out and saying "toke or else" may be bad form. But it's honest. The game is dying and Caesars has cut out the rake completely. If a dealer comes back and reports "I made $6 that down" there's gonna be an obvious response...put the rake back to $4 and let that kill the game.

[/ QUOTE ]

You may be accurate in your view of the situation. I won't disput that. But mamagement with that type of attitude towards that players shouldn't be working in a poker room. It's certainly a sure way to run the business off.

Years ago, when there weren't enough poker tables in the casinos, managers with this attitude could get away with it and players like myself would come back anyway. Today, in a far more competitive environment, that's not the case.

Best wishes,
Mason

Mason Malmuth · #37 05-20-2006, 10:59 PM

Hi CanIPlay:

[ QUOTE ]
You are not going to pay rake and you object to tipping the dealers, no matter how bad? JEEEZ!!!!

[/ QUOTE ]

That's absolutely right. I've paid plenty of rake over the years, and I've also done my share of game starting. It's my right to expect competent dealers and floor staff no matter what rake I'm paying on that current hand.

Best wishes,
Mason

pokerfloor · #38 05-20-2006, 11:12 PM

I never said toke or else, you guys will argue over anything. I had to keep all my dealers till 10am because we had satalite tournaments starting at 8am for the Ladies Poker tournament if they are going to be there I would rather they were working. I was hoping that some of those people would come and fill the game the people at the table appreciated it and no one thought that the comment was out of line they were taking care of the dealers anyway, but some times you get people that don't know to tip you'er saying the whole table askes for a reduction but thats not the case usally one person mentions it, some people never think of it and it's the first time I ever said it.
and probably never will again after reading this.
At Caesars we try to keep the games going as long as possible even with no rake you just don't know if some people come in and fill it. This happens all the time it is what the management told us to do.It helps make people come back with all the rooms in the city you have to do what you can to have them come back

pokerfloor · #39 05-20-2006, 11:18 PM

It only takes one more person to go back to full rake.

pokerfloor · #40 05-20-2006, 11:28 PM

You're taking this way out of context I didn't stand and watch to see that they were tipping so I wouldn't know if they weren't tipping and I don't care, if they don't tip they don't tip. I was just trying to help the dealers. Grave shift is tough they never get all their hours and alot of people don't tip. I came from Atlantic city where I could never had said that. But wished I could sometimes.