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#1
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Re: Weird request from PS customer support
Maybe send another e-mail to PokerStars. Don't mention the original concern but ask under what circumstances would a PS rep request such information. - Might be interesting to see what happens.
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#2
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Re: Weird request from PS customer support
Read closely -- they want to see the transaction details. Simply reply with those specific details rather than the overkill info and call it a night... (although you should feel no obligation to do so -- you've already done your good deed)
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#3
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Re: Weird request from PS customer support
[ QUOTE ]
Read closely -- they want to see the transaction details. Simply reply with those specific details rather than the overkill info and call it a night... (although you should feel no obligation to do so -- you've already done your good deed) [/ QUOTE ] That's why it's weird- I specifically provided all of that information with my original e-mail. I imagine what happened is a new rep took over, and didn't thoroughly read the previous e-mail thread. |
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