Problems shutting down laptop

[Salva135]

I have a relatively new laptop that seems to be having some problems shutting down quickly. I usually close all major open applications before shutting down, but every once in a while, I get an error message popping up saying "ccApp not responding," at which point I choose to terminate the program, and the computer takes over a minute or two to finally shut down.

Is this some sort of software issue? What might be having problems shutting down, and why would tihs be happening?

[BBill]

The process CC App (ccApp.exe) stands for "common client application" and is used in conjunction with a number of Symantec Norton programs, such as Norton AntiSpam or Norton Antivirus. If the ccApp.exe process is stopped, the programs associated with ccApp.exe will not function properly.


**
The ccApp.exe problem [has been fixed] ... in the latest Common Client and Norton AntiSpam program updates. To install the update, start your Norton product, run LiveUpdate, download the updates (including any Common Client updates and the Norton AntiSpam program update if it is listed), and then restart the computer when you are asked to do so. " (Source: symantec.com)

[BiPolar_Nut]

omg....symantec had that *same issue* again?? I remember running into that at like corp antiv version 6 er sumfin (2001? 2002?) Gawd norton sucks....stil.

[Dementia]

[ QUOTE ]
omg....symantec had that *same issue* again?? I remember running into that at like corp antiv version 6 er sumfin (2001? 2002?) Gawd norton sucks....stil.

[/ QUOTE ]

Yep. I use NOD32.