anyone gotten Full Tilt to respond to email in the past week?

[pococurante]

I've sent the same email twice to a few different addresses, and I can't get any response from Full Tilt at all. This worries me a little bit. They're the second biggest site, and seem to have no customer service at all? I wonder if I cash out by check, if it'll ever be sent...

Luckily it's not a huge issue, but it's frustrating to not get a response. I was in a low stakes SNG 8-9 days ago when the servers died for about 2 hours around 1 AM eastern time. After 15 minutes I was able to reconnect for a very short time, and saw that one player had managed to stay connected and took 75% of everyone's stack by stealing the blinds. I then got booted again permanently, and never received a refund of any kind.

What's up with Full Tilt?