Need computer help, $20 on Stars

KSOT · #1 11-29-2007, 11:45 PM

Seriously, AVG sucks. It used to be good but they fell off. Uninstall it completely and use this one:

http://www.free-av.com/

I had a virus a few months back that AVG couldn't get rid of and this found it right away.

Stars name is Velonese.

Diamond Lie · #2 11-29-2007, 11:50 PM

Stars name is Jerrycantrel

not done helping bc its probably going to take a while but let me know

Dr. Matt · #3 11-29-2007, 11:53 PM

please post your hijackthis log tyvm.

gezuz · #4 11-29-2007, 11:55 PM

Ok Diamond, I'm running the housecall.

Matt-

http://www.techsupportforum.com/security...ups-random.html

is my HJT log and dss.exe output as well.

_brady_ · #5 11-30-2007, 12:00 AM

My computer would be a ticking time bomb if it wasn't for system restore.

Diamond Lie · #6 11-30-2007, 12:05 AM

If it does not find a trojan, what version of Internet Explorer are you using? If you are using IE 7 you want to uninstall that, and it should revert back to IE version 6.

After you do that:

1. An addon may be interfering with IE. Disable Addons. Go to Tools > Add-on Manager, and uncheck the addons.

2. Reset IE settings. Go to Tools > Internet Options > Advanced. Click on "Reset" button. Click OK. Close all browsers. Reboot the computer