New CardRunners website to launch tomorrow

[aba20]

[ QUOTE ]
Will I receive a refund for not being able to use the site? The least you can do to remedy this issue is have CTS give me a 2hr coaching session.

[/ QUOTE ]

Yes, we are also working on other promotion beyond the two gifts for twenty days for those who are having trouble logging in.

[bulldog999]

[ QUOTE ]
Quote from Tech FAQ on CR, to delete DRM dir:

# Open Windows Explorer. Go to Tools > Folder Options > View. Check the box that says "Show hidden files" and uncheck the one that says "hide protected operating system files". You will be presented with a warning; click Yes to the warning. Click Apply. Click Ok.
# Browse to C:\Documents and Settings\All Users. You should see a dimmed folder titled "DRM". Dimmed folders represent "hidden" folders in Windows.

For Vista users, this folder is located in the c:\users\USERNAME\appdata\local\microsoft

# Delete the DRM folder and everything in it.
# Reset your folder view options that were changed in step 7.1.

[/ QUOTE ]

Thank you. This worked for me to be able to watch the stream.

[Phresh]

[ QUOTE ]
Yes, we are also working on other promotion beyond the two gifts for twenty days for those who are having trouble logging in.

[/ QUOTE ]

Tell you what.. you seem like a good guy, so I'll let you coach me instead of CTS. Howzaboutit?

[tufat23]

[ QUOTE ]
[ QUOTE ]
Will I receive a refund for not being able to use the site? The least you can do to remedy this issue is have CTS give me a 2hr coaching session.

[/ QUOTE ]

Yes, we are also working on other promotion beyond the two gifts for twenty days for those who are having trouble logging in.

[/ QUOTE ]


am i eligable for these gifts?

[Kapsylen]

It's pretty fun to not even be able to get to the site... for two days.

[ICallHimGamblor]

[ QUOTE ]
Also, when you go to "My Dashboard" and then click to see the ten most recent videos, it doesn't show you the most recent videos in chronological order - it shows them in some sort of semi-random order. gp's 74th video is shown first followed by 4 actionjeff videos, etc..

CTS's video doesn't show up until the bottom of the third page.

[/ QUOTE ]

Also, on the 'videos' page, they are not filterable by 'most recent', which is probably going to be the most common search criteria.

[saab9000]

I guess i choose not the best day to subscribe to cardrunners. I made a payment of 128.98 today and got an error instead of confirmation message but the money went away from my visa card. So i got nothing, wrote 3 emails, didnt got an answer. Guys, u have to put a message on your frontpage about problems and maybe not allow payments while u experience problems. Anyway hoping for the best and sorry for my english.

[Hilips]

[ QUOTE ]
I guess i choose not the best day to subscribe to cardrunners. I made a payment of 128.98 today and got an error instead of confirmation message but the money went away from my visa card. So i got nothing, wrote 3 emails, didnt got an answer. Guys, u have to put a message on your frontpage about problems and maybe not allow payments while u experience problems. Anyway hoping for the best and sorry for my english.

[/ QUOTE ]

Wow, this is true?! I made two attempts last night and receive a error message both times.

[saab9000]

Im pretty sure its true - i checked online card statement

[ezmogee]

The developers are aware of this major error -- that people's credit cards are being billed but their accounts not activated.

Please send us an e-mail to admin@cardrunners.com if you receive this error message. We are getting through these e-mails as quickly as possible -- your money will not be lost into some ether...we are able to trace it and will get your account up and running as soon as possible. Please give us 24-48 hours as we try to address these major issues.

People who are having issues will, as Brian promised, be accommodated fairly.

Thanks again for bearing with us.

Ezra