poker tracker not importing all hands

[drsmooth]

Not sure if this place is the right place to ask, if not, I'll ask on the pokertracker forum.

The problem is pokertracker isn't logging 100% of my hands. I'm reviewing a session and every 10 or so hands 4 hands are missing. Typically its the ones I've won big on, and for some reason this dents my ego as my win rate is shown in the red, when it is in the green.

Anyone have this problem or know why I am having it?