Dial up Connectivity

[JacKnight21]

Problem is this

Phone line is nml 1/4 jack but has all 4 wires as the phone is a 2 line business phone. Phone has dial tone and can dial out, but my Dell 6400 w conexant hda d110 mdc v.92 doesn't get the dial tone. Drivers updated extensive search over past couple months any ideas here?\\

[nuclear500]

Sounds like a simple wiring issue. Only 2 wires are needed as I'm sure you are aware. Is the phone line digital or analog? Standard phone I take it?

Are you positive its not getting a dialtone? How are coming to that conclusion? It just won't dial out?

What happens if you connect a phone to the modem and the modem to the wall? Does that phone work?

[JacKnight21]

Its a hospital. A two line telephone cord doesn't work in the outlet only 4 wire (same size). It is a business phone works fine(2 line) so im wondering if this is even possible.

modem is part of laptop so this is not possible

[nuclear500]

Ah, it is most likely not an analog line then and is a digital line.

There are very few analog phone lines in our clinics - it is all digital PBX and I would be extremely surprised if it was an analog line.

Also, be careful doing this on digital lines. The modem has the potential to be fried by the digital signal.

[JacKnight21]

So can I connect on a digital line?
Anyone know what it takes all I can find is that it can damage my modem like was previously posted.

or is it impossible

[nuclear500]

It will most likely be impossible. The mere fact you state a two wire RJ45 doesn't work tells me it is a digital phone line.