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#1
09-18-2007, 12:01 PM
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Full Tilt took my money! Anyone have any advice?
Ive playing on Full Tilt for a little over a year now and opened up an account under my given name.
However, after talking with my tax accountant, he suggested that I change my account name to my full legal name (slightly different from my given name) for tax filing purposes. About a month ago, I opened up a new account with my full legal name and have been playing on it ever since. Two days ago, I received an email from FTP Support saying that I had duplicate accounts and that my new account would be closed but I could still play on my original account. I've replied back to their support staff multiple times but received NO response - anyone have any suggestions? I've searched all over for a phone # contact but haven't been able to locate anything. 
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#2
09-18-2007, 12:04 PM
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Re: Full Tilt took my money! Anyone have any advice?
Email responses can take up to a week or more sometimes.
How long have you waited? There is no phone number. Also, you broke their terms and conditions by creating a second account. Once I tried to get refunded for something from them, and they did not reply and I thought I was out of luck, and then 3 weeks later they refunded me.
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#4
09-18-2007, 12:19 PM
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Re: Full Tilt took my money! Anyone have any advice?
[ QUOTE ]
he suggested that I change my account name to my full legal name [/ QUOTE ] [ QUOTE ] About a month ago, I opened up a new account [/ QUOTE ] Maybe you should've listened to his advice and not even try to think anything yourself
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#5
09-18-2007, 12:25 PM
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Re: Full Tilt took my money! Anyone have any advice?
Wouldnt panic, I had 2 accounts(created a new one for RB) and I got away with it for about 6 months before they locked my account, they contacted me about 3-4 days later and informed me my new account had been locked and wanted to know if I wanted the balance of that account transferred to my "primary" account. Just be patient as their support is incredibly slow, you should get ur cash back though
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#6
09-18-2007, 12:54 PM
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Re: Full Tilt took my money! Anyone have any advice?
[ QUOTE ]
[ QUOTE ] he suggested that I change my account name to my full legal name [/ QUOTE ] [ QUOTE ] About a month ago, I opened up a new account [/ QUOTE ] Maybe you should've listened to his advice and not even try to think anything yourself [/ QUOTE ] Forgot to mention that FTP doesnt allow you to change the name on your account after you start one, which is why I had to open a new account
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#7
09-18-2007, 01:04 PM
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Re: Full Tilt took my money! Anyone have any advice?
[ QUOTE ]
Forgot to mention that FTP doesnt allow you to change the name on your account after you start one, which is why I had to open a new account [/ QUOTE ] Actually yes they do. You just have to send them proof of identity. But you only opened up a new account for rakeback and bonus anyways so whats the difference?
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#8
09-18-2007, 01:52 PM
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Re: Full Tilt took my money! Anyone have any advice?
[ QUOTE ]
Ive playing on Full Tilt for a little over a year now and opened up an account under my given name. However, after talking with my tax accountant, he suggested that I change my account name to my full legal name (slightly different from my given name) for tax filing purposes. About a month ago, I opened up a new account with my full legal name and have been playing on it ever since. Two days ago, I received an email from FTP Support saying that I had duplicate accounts and that my new account would be closed but I could still play on my original account. I've replied back to their support staff multiple times but received NO response - anyone have any suggestions? I've searched all over for a phone # contact but haven't been able to locate anything. [/ QUOTE ] This is funny... My accountant said..... If remotely true(which I highly doubt) I would suggest getting an accountant that has at least finished elementary school...
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