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#1
11-12-2007, 02:46 AM
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Re: Weird request from PS customer support
Doesn't sound right at all.
Besides, I think that PS would be on the phone with you at this point. Does sound like some weird phishing thing. Don't send it. Period. Maybe send another e-mail to PokerStars. Don't mention the original concern but ask under what circumstances would a PS rep request such information. - Might be interesting to see what happens. 
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#2
11-12-2007, 08:34 AM
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Re: Weird request from PS customer support
Maybe send another e-mail to PokerStars. Don't mention the original concern but ask under what circumstances would a PS rep request such information. - Might be interesting to see what happens.
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#3
11-12-2007, 09:19 AM
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Re: Weird request from PS customer support
Read closely -- they want to see the transaction details. Simply reply with those specific details rather than the overkill info and call it a night... (although you should feel no obligation to do so -- you've already done your good deed)
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#4
11-12-2007, 11:42 AM
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Re: Weird request from PS customer support
[ QUOTE ]
Read closely -- they want to see the transaction details. Simply reply with those specific details rather than the overkill info and call it a night... (although you should feel no obligation to do so -- you've already done your good deed) [/ QUOTE ] That's why it's weird- I specifically provided all of that information with my original e-mail. I imagine what happened is a new rep took over, and didn't thoroughly read the previous e-mail thread.
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