Cage mistake at CAZ

[llayner]

At CAZ the other night, I was cashing out $145 and the cage gave me $245. I was tired, didn't initially realize it (kinda thought it but was too afraid to check) and when I did, it was in fact, $245.

I seriously thought about this for a while. If I wasn't a regular, I'd probably keep it. But I gave it back. I had the both my friends playing 'give it back' and 'keep it'. I wish they'd make this mistake in Vegas.

[el adam]

You probably saved a guy his job.
Although he's most likely retarded and will end up doing it again, and the next guy will keep it so he will get fired anyway.

[bav]

It varies by casino, but in some Vegas poker rooms the cashier is responsible for fixing any shortages in their bank at the end of a shift. I specifically asked one cashier who was fuming a bit because she was $10 off and she claimed they got $20/week grace, and anything beyond that they have to pay outta their own pocket. And they still get written up and dinged for significant discrepancies. I asked at another Vegas casino and the response was "hell no they don't have to make good on discrepancies--who would take that job for $10/hr if they had to pay off shortages?"

So don't assume if you keep cage mistakes in your favor that you're taking from the casino. You may be taking that outta the pocket of the sweet young thang that counted it out wrong. And even if you aren't swiping from 'em, you may cause them serious grief and perhaps their job.

Unless someone has done me significant wrong (and I can think of no employee in any casino I feel that way about, certainly no cashier), I'm not going to keep an extra $100 when I know the consequences to them are large and the benefit to me is small.

[MrFizzbin]

I just had this happen to me last night at Tunica (Horseshoe). I was buying into a 1-2 no limit game and asked for 180 in red 20 in white. The cashier handed me 2 racks, one all red, one with 80 in red and 20 in white, I absentmindedly walked over to my table, took my seat and began to unload. I got finished stacking the red, and it suddenly dawned on me this is way too much.

Now I'm thinking did I give her 600 ? I didnt think so, so I turned to the dealer, and said, "I think they gave me too much. She called the floor, and they reviewed the tape. Yep I got too much. I got a thank you hug from the brush (female) and the cashier (female). All in all I think I'd rather have a buffet comp.

One of the other dealer later told me I had probably saved her job since that kind of shortage is a firing offense (I take this with a grain of salt since it was said in a poker room.) But again, I'd rather have a Buffet Comp...

[jjshabado]

[ QUOTE ]

One of the other dealer later told me I had probably saved her job since that kind of shortage is a firing offense (I take this with a grain of salt since it was said in a poker room.) But again, I'd rather have a Buffet Comp...

[/ QUOTE ]

I'd have to think that a $400 offense isn't tolerated very much. If its not a firing offense, I'd assume its a serious black mark that will hurt the person.

Although, why should the casino take action based on wether they got the money back or not. The cashier made a pretty big mistake, just because they got lucky and had it happen to an honest person doesn't change the mistake.

(Note: I don't think this would be worth firing somebody over unless it happened 2-3 times)

[RR]

[ QUOTE ]
Although, why should the casino take action based on wether they got the money back or not. The cashier made a pretty big mistake, just because they got lucky and had it happen to an honest person doesn't change the mistake.

[/ QUOTE ]

While this is true, the people that make decisions about hiring and firing will probably never hear about the mistake.

[that_pope]

In that situation, I figure out if it will be the persons fault, or just a loss for the casino. If the person who made the mistake will be held accountable, I will return it 100% of the time.

If it is at a table game and a guy is overpaying (no way for the casino to know) I will keep my mouth shut and let us dip into the casinos fund for once. I did that once at the texas holdem table game at IP, the guy was clearly overpaying when his hand was better (had no idea about kickers or anything), so me and the other guy just kept quiet and smiled at each other. Times like that make me happy, when it will come out of the persons pocket, I let them know.

[FCBLComish]

[ QUOTE ]
[ QUOTE ]
Although, why should the casino take action based on wether they got the money back or not. The cashier made a pretty big mistake, just because they got lucky and had it happen to an honest person doesn't change the mistake.

[/ QUOTE ]

While this is true, the people that make decisions about hiring and firing will probably never hear about the mistake.

[/ QUOTE ]

Randy,
I respectfully disagree on this one. Depending on the house, variances are documented, and discipline is given out based on the amount of the variance in many places. I am sure that at the 5 casinos where I have worked, a variance of $1000 or accumulation of variances totalling $1000 do go pretty much right to termination. This particular case would get the cashier halfway there.

[FCBLComish]

[ QUOTE ]
In that situation, I figure out if it will be the persons fault, or just a loss for the casino. If the person who made the mistake will be held accountable, I will return it 100% of the time.

If it is at a table game and a guy is overpaying (no way for the casino to know) I will keep my mouth shut and let us dip into the casinos fund for once. I did that once at the texas holdem table game at IP, the guy was clearly overpaying when his hand was better (had no idea about kickers or anything), so me and the other guy just kept quiet and smiled at each other. Times like that make me happy, when it will come out of the persons pocket, I let them know.

[/ QUOTE ]

I am going to assume you are referring to a table games situation and not a poker situation.


In the case you describe above, if the supervisor did not see the error, and if the surveillance department did not catch the error right away, and if they did not catch it later on a tape review, or if another player or bystander did not tip the supervisor off as to the error, then you are correct, you will get away scot free. However if any of these events occur, the dealer will receive some sort of disciplinary notice, and if you are still around, you may be asked to surrender the extra funds. Again, this depends on the amount, and the policy in place at that particular casino.

[Paul Levy]

[ QUOTE ]
I got a thank you hug from the brush (female) and the cashier (female). All in all I think I'd rather have a BJ from each of them.


[/ QUOTE ]