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#1
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Terminating Sprint contract w/o paying termination fee...legal?
I have Sprint for my family's wireless plan and they are just awful. Literally every month, there is something wrong with our bill. For example, they overcharged us by hundreds of dollars this month for text messaging at 10 cents per message when we already have unlimited texting. We have tried customer service over the phone, faxes, letters, and emails. Yet, they have yet to resolve the issues. They will eventually fix the bill each month, but not until we complain relentlessly. Would it be within our rights to end the contract without paying the ridiculous termination fee since they have been so terrible? After all, Sprint recently terminated 1000 of their contracts with customers who complained too much (I wish we were one of the lucky 1000)
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#2
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Re: Terminating Sprint contract w/o paying termination fee...legal?
[ QUOTE ]
Sprint recently terminated 1000 of their contracts with customers who complained too much (I wish we were one of the lucky 1000) [/ QUOTE ] Complain more and more until you get lucky. |
#3
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Re: Terminating Sprint contract w/o paying termination fee...legal?
[ QUOTE ]
[ QUOTE ] Sprint recently terminated 1000 of their contracts with customers who complained too much (I wish we were one of the lucky 1000) [/ QUOTE ] Complain more and more until you get lucky. [/ QUOTE ] wow, they let 1000 people off the hook, out of how many customers? 200 million? |
#4
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Re: Terminating Sprint contract w/o paying termination fee...legal?
how much do cancelation fees normally run?
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#5
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Re: Terminating Sprint contract w/o paying termination fee...legal?
$175 - $200, for a single plan. Im guessing its higher for the family plan.
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#6
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Re: Terminating Sprint contract w/o paying termination fee...legal?
yeah it's 200 dollars per phone to cancel...that means 1000 dollars for my family.
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#7
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Re: Terminating Sprint contract w/o paying termination fee...legal?
It costs them $3 per minute to talk to you. Call customer service non stop and they will get rid of you.
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#8
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Re: Terminating Sprint contract w/o paying termination fee...legal?
[ QUOTE ]
[ QUOTE ] [ QUOTE ] Sprint recently terminated 1000 of their contracts with customers who complained too much (I wish we were one of the lucky 1000) [/ QUOTE ] Complain more and more until you get lucky. [/ QUOTE ] wow, they let 1000 people off the hook, out of how many customers? 200 million? [/ QUOTE ] um... how many people do you think live in the US? |
#9
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Re: Terminating Sprint contract w/o paying termination fee...legal?
FYI sprint works the best of any carrier at NU
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#10
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Re: Terminating Sprint contract w/o paying termination fee...legal?
Call and ask to cancel, get transfered to the cancelation department, complain a lot, get free stuff / waived cancelation fee. Just make a stink on the phone and you can usually get your way. If that doesn't work, wait a month, call them back and tell them you moved to (insert east-bumblef*ck town name that doesn't get reception) and you no longer get reception, and you want to cancel w/o paying the ETF. GL.
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