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FTP customer service
Beat: I sent FTP emails about setting up the 50K HU tourney on July 9th and then again on July 14th with no response.
Brag: On July 23rd, I sent them this email "Is it typical FTP support to not respond to multiple emails for weeks? I'll be sure to let the 2+2 high stakes community know that is the case." They responded 40 minutes later with this email: "Hello, Thank you for your e-mail. I sincerely apologize for the delay replying to your request. Having forwarded your query to the Tournament Manager, please be advised that we are taking your proposal seriously and are definitely considering setting up high stakes tournaments like you suggest with $10k, $20k, $30k or $50k buyin heads up tournaments. The tournament managers are considering whether your proposal might be more suitable as a public or private tournament and we should have a more definite response as soon as possible. As well as researching whether other high stakes players would be interested in entering these tournaments. Therefore, high stakes tournaments are not a matter of if they can happen, more a matter of when or how soon we can set these tournaments up, whether it be in a month's time. As you have outlined the potential demand there is for tournaments like the one you suggest, I believe the cashier will be able to make exceptions regarding deposit and withdrawal limits for specific high stakes players as well as processing these transactions and distributing the funds accordingly." LOL. |
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