Issues with UltimateBet's Promotional Tournaments

[AAcrackedby72o]

The e-mail I got stated they understood my point, however, due to the nature of the issues these events experienced, we were not able to process "Chip Equities" to the affected accounts. Still no details on this "special" tournament to try and pacify us. I'm sure alot of the players affected might not even be able to play in this special event.

[msnina]

They don't pay us nothing more and I stopped to play at Ultimatebet :
"Thank you for contacting us.

As you already know, TID 1061513 was killed due to technical difficulties that interfered with the proper development of the game.

Due to the nature of the technical difficulties experienced, refunds were issued to the players on all the affected events at the time. This was the most accurate way to ensure that all players were compensated properly.

We sincerely apologize for any inconvenience this may cause. Please remember that in addition to your refund, a special tournament has been created to compensate the players affected.

This tournament will have a $1000.00 prize pool and will take place next Saturday November 10th, at 20:00 E.T. You can locate it at our lobby, under “Real Money / Scheduled Tournaments / Freerolls Tournament ID 1069789”

Your name will be added within 24 hours before the tournament start time.

You may visit our General Tournament Rules at the following address:

http://www.ultimatebet.com/poker-tournaments/rules

Here you will find the following statements:

"22. UltimateBet.com reserves the right to alter the rules and make final decisions on all tournament related issues as they arise, and at our sole discretion
....
24. In case of disputes decisions made by UltimateBet.com are final."

Thank you for your understanding.

Please let us know if there is anything else we can do for you.

Best Regards,"