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#1
11-12-2007, 12:51 AM
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Re: Weird request from PS customer support
In a case like this I'd expect the email to come from cashier@pokerstars.com or security@pokerstars.com, not from support@pokerstars.com.
I wouldn't send such a screenshot by email, even with sensitive information "blurred out." Details can be recovered from modified files, as that Canadian pedophile found out recently. 
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#2
11-12-2007, 01:23 AM
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Re: Weird request from PS customer support
That you even thought to send this is very worrisome. Just because it's Pokerstars doesn't mean everything is safe - they are made up of employees, and some minimum wage tech support guy in India may have the idea to phish you.
Don't send it. Send an e-mail explaining why you aren't, and if you want say your bank told you not to.
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#3
11-12-2007, 02:42 AM
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Re: Weird request from PS customer support
So you are advising them of an error they made in your favour and now they want screenshots. Tell them to go to hell or figure it out for themselves.
Wow, you do the honest thing and then they want more. Not your problem now - if they can't track it just keep the money.
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