WSEX: Official Thread: August & September. (#12 of 13.)

[Phanekim]

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Good afternoon,

We don't take Epassporte because they won't do business with sportsbooks. I read somewhere, maybe here, that Epassporte is allowing certain sites to use them if the same players opt out of their casinos. I will see if we can do the same here.

Tournaments- I see your points about jumping up the limits too fast. We will make adjustments this week.

SNG's- There are too many table sizes. Right now we have 5, 6, 8, and 10 players. We'll make changes.

Regular mail withdrawals are taking a long time right now, around a month. If you are waiting longer than 40 calendar days for a regular mail, please PM me. Something is not right.

Yes, we will be offering bonuses for football. Watch your emails.

Disconnects- We have only received one complaint about disconnects since our last upgrade. The platform is very stable. If you are having any issues, please contact support and let them know.

We will hopefully be implementing an old and tested marketing system this month that should help boost our traffic. You will also see a bump when our football customers return.

We have not gone to contributed yet. It was slated for the late August release but we may push it back one month.

Please keep the comments coming.

Fred
GM
WSEX.com

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Bottom Line is that I played here a lot because of the rake freeness. When neteller went down for US customers, I cashed out and stopped. Epassporte is the standard that has replaced neteller sorta. If sports gambling is the reason, you are in quite a pickle. When things get back to the way it used to be, this idea can work...until then, without easy way to get money in and out...without 100% rake, you really have nothing to offer the usual gamer. 100% + easy transfer of funds = success.

[Shandrax]

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i recently withdrew most of my acct. i was a shorthanded limit grinder, but i'm switching to nl right now.

I really would like to play at wpex. I can't though.

I don't mind the software
I don't care about huds
I don't care if rb is contributed or dealt
I don't mind emailing support for Aces hands
I don't play the freerolls

but

I can't find a game. get some players and I'm back in a flash. until then, srry but I'm off to Stars.

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Regretfully, the same. I could give a [censored] about the 900 supposed issues. Its a great site with good software and the best deal going. Unfortunately, few games.

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Dito!

I gave it 3 weeks, but couldn't find a game, so I had to withdraw today. Once the traffic goes up, I'll be back for sure. PROMISED!

[jafeather]

Fred-

You said this:

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Tournaments- I see your points about jumping up the limits too fast. We will make adjustments this week.

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two weeks ago. Still no change. Any updates or ETAs? (on this, or anything else for that matter?)

[pokergame66]

Anybody else pissed about the disconnection/ all in protection option being abused.

I can think of about ten times this has happened and has cost me over 300 bucks i estimate. Big problem here worldpx.

Last night I had someone do this to me when i bet $100 bucks on the turn.. this player, IPlayragstoo, decided it would be easier/ much better to just unplug his computer at this time with his marginal hand for the situation cuz thats exactly whathappened. He timed out with a marginal hand and got to see the river for free. I emailed support there and they said they will review it.

This is an obvious case also cuz after i accussed him he left the table right after hand which means he had to have been there to x out of the table. Also he had a very obvious hand to do this with. Also he quickly called on the flop when i bet and then got disconnected.. obvious cheating.


I WANT THIS PLAYER TO BE BANNED FOR AT LEAST A FEW MONTHS AND MOST IMPORTANTLY MADE TO EITHER PAY UP THAT 100 BUCKS HE STOLE FROM ME THAT HAND OR BE BANNED PERMANANTELY.

Will worldpx step up and be tough on cheaters and will they not even do much about this outright thievery. I'm very mad about this.

I will update u all here as to how they handle this obvious cheat/ situation.

Also worldpx should make tables that dont have this cheating option or just get rid of it like other big sites have or else how can i ever confidently play again after that bs?

Please let me be able to play without being cheated worldpx.

This is a major long term issue/ problem Fred.

[Pokertini]

I've noticed abuse of the disconnect protect as well, and it is very aggravating. I don't know how WSEX will ever enforce abuse of this, as they continue to have disconnect problems in general. I still experience disconnects and autofolds on a regular basis. I've tolerated this because 100% rakeback makes up for it. 75% rakeback is still a good deal, but as the games get tougher (at least in my opinion) compounded with the ongoing problems in their software I find I'm playing on WSEX less and less.

[pokergame66]

I've had exactly 2 times i was playing 3/6 and somehow i posted big blind and then somehow did not have any options when it came my turn and the software autofolded me. Amybody else notice this glitch in software??

This has happened twice to me and is super rare.
Anyone else ever post big blind and then get autofolded somehow when your turn??

Also again worldpx... please get rid of the the cheater's best friend/ the all in protection option.

I cannot play high no limit cash games at worldpx now /after stated above case due to very legitimate fear til something is done i feel unless u all want to refund me every time a cheater does this to me again.

I mean whats the chances of people getting disconnected on me when i bet big and the have a marginal hand yet it has happened to me at worldpx about ten times and is outright robbery. ITS OUTRIGHT ROBBERY. Chances of a legitimate disconnect might be 1 out of every 500 hands or more.

Or i will be happy with a 2 month ban and making the cheaters refund the amount i was cheated out of / or give them a lifetime ban.

The situation now is ridiculous and so rigged in the cheater's favor i fear. Please let me play with confidence about not being cheated worldpx.

[jafeather]

I have mixed feelings on the disconnect issue.

It would seem that abuse of this feature could quite easily be more common than legitimate use of it. For that reason, I would think eliminating the feature would be best.

On the other hand, I very regularly use satellite internet. It is mostly reliable, except when there is even a hint of bad weather. If that is the case, I tend to use a backup dial-up account I have. Sometimes, though, the sat-net disconnects randomly even when conditions are perfect. This will sometimes last for a half hour or more. There have been multiple times when that has occurred while I was mid-hand with the nuts/near nuts/hand I'd make the call with. In those cases, I love the disconnect protect. It has covered my ass and I consider it a feature I appreciate WPEX having.

Seeing both sides of the issue, it would seem the most logical resolution would be to offer both tables with and tables without disconnect protect. Unfortunately this would divide an already small player base further and is not reasonable. I therefore suggest leaving it as is for now and addressing more pressing issues like getting your numbers up. Disconnect protect can be a strong consideration after that happens.

[WSEX GM]

Hello,

The tournament changes, along with some other tournament adjustments will be installed this week.

I am doing some research on the disconnect issue and will report.

Fred

[pokergame66]

thanks fred.. your da man.

It has to either abolished or made seperate tables where people are aware there is no disconnect/ cheater's best friend option available. Also fred, when techs start work on new tables like this start with no limit games of course.

Even though player base is still small does not mean that outright robbery/ cheating/ abusing all in disconnect should be able to occur unless worldpx wants to refund people for big money like my situation all day long.

NO matter how small the base.. there is no excuse for letting people outright rob other honest online players.

Also I want worldpx to make that player who cheated m last night out of a hundred bucks, Iplayragstoo, to be banned / and made to pay up out of his account so u all can refund me what he OUTRIGHT STOLE rightfully to my account. Something needs to be done here. Waiting for email at jaynezz@sbcglobal.net.

Thanks.. unfortunate situation here but bound to happen and be a huge problem since the outset.

[SomethingClever]

Question for anyone who has made a cashout from wsex recently:

Do you receive a confirmation email? If so, how long does it take?

I requested a cashout and got a confirmation number, but no email and the funds still appear to be in my account.