The official PAYTRU thread - Page 7

adamw005 · #61 05-16-2007, 04:49 PM

In the PokerStars Client, I open the Cash Out screen and the only option is Check.
I just cashed out a few days ago using PayTru.

Ron Burgundy · #62 05-16-2007, 04:57 PM

[ QUOTE ]
In the PokerStars Client, I open the Cash Out screen and the only option is Check.
I just cashed out a few days ago using PayTru.

[/ QUOTE ]

When I cashed out, it sent the amount of my deposit back to the card, then the rest by check.

frostbrn · #63 05-16-2007, 05:05 PM

I just cashed out last night to my PayTru card, having never previously made a deposit using it. Also, funds showed up in my account this morning, so less than 12 hours between cashout time and when I saw them in my PayTru account.

Edit: I just went to see if this was true about not being able to cashout to PayTru anymore, so I click cashout just a minute ago, and I now see I can only do it via check. WTF Stars? It is there last night and works fine, but not this morning?

adamw005 · #64 05-16-2007, 05:09 PM

If you go to 'Cash Out' in Poker Stars is it still an option for everyone?

ridonkulous · #65 05-16-2007, 05:16 PM

[ QUOTE ]
If you go to 'Cash Out' in Poker Stars is it still an option for everyone?

[/ QUOTE ]

Not an option for me.

WTF

LesJ · #66 05-16-2007, 05:28 PM

[ QUOTE ]
[ QUOTE ]
If you go to 'Cash Out' in Poker Stars is it still an option for everyone?

[/ QUOTE ]

Not an option for me.

WTF

[/ QUOTE ]

I just checked and it is no longer an option for me. Has anyone asked for clarification from PS yet on this? I will fire off an email right now and will let you all know what I find out.

Les

adamw005 · #67 05-16-2007, 05:45 PM

I emailed a few hours ago, but have not heard back. Will keep you all posted.

ridonkulous · #68 05-16-2007, 05:49 PM

I emailed them,
They replied wanting a screen shot, so hopefully it's just a glitch.

LesJ · #69 05-16-2007, 05:55 PM

[ QUOTE ]
I emailed them,
They replied wanting a screen shot, so hopefully it's just a glitch.

[/ QUOTE ]

Hello Les,

Thank you for your email.

At this moment our card processor is down. Please try again in 60 minutes
and let us know if the problem persist.

We apologize for the inconvenience.

Regards,

Dimitri
PokerStars Support Team

TheProdigy · #70 05-16-2007, 06:32 PM

Mine is still there..