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  #41  
Old 07-05-2007, 08:15 PM
JackOfSpeed JackOfSpeed is offline
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Join Date: Jun 2004
Location: The Meadows
Posts: 1,293
Default Re: Cake Poker Slanders Me, Threatens Me, and Takes Initial Deposit

reef's handling of the situation aside, wow, the software on that site is horrible enough already -- now, knowing their CS is immature and incompetent = me not depositing
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  #42  
Old 07-05-2007, 08:18 PM
LionelHutz00 LionelHutz00 is offline
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Default Re: Cake Poker Slanders Me, Threatens Me, and Takes Initial Deposit

Can we get adanthar to give you a custom title like "cranky teenager" or something like that?
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  #43  
Old 07-05-2007, 08:26 PM
MiltonFriedman MiltonFriedman is offline
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Join Date: Feb 2006
Location: Waaay down below
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Default Thanks for the entertainment

As I can see further down the thread, some other posters have explained that ALL CAPS is rudeness and that your approach was far from professional.

You now seem to accept the former point, although you still hold to the notion that threatening emails are a professional opening communication to resolve something.

As for your last point, no, neither I nor the other posters who are trying to school you on things about how the customer service world works are trolls or shills for Cake. Your accusations and personal attacks are irnoic since your intial post cried "slander"

No need to thank me, I was laughing at your initial attitude, but your actual 1st email made it funnier.

For the record, I would think the CS person should be fired or re-assigned.

Thanks for the entertainment.
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  #44  
Old 07-05-2007, 08:29 PM
Jamougha Jamougha is offline
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Location: Learning to read the board
Posts: 9,246
Default Re: Neither a shill not a troll be .... no good deed goes unslandered.

Sounds like they got your number dude.
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  #45  
Old 07-05-2007, 08:46 PM
Reef Reef is offline
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Join Date: Jul 2004
Location: PCPforums
Posts: 13,198
Default Re: Neither a shill not a troll be .... no good deed goes unslandered.

what I did wrong:
all caps email

what they did wrong:
slander
unprofessional treatment
closing acct due to the threatening of a legitimate chargeback
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  #46  
Old 07-05-2007, 08:49 PM
Cry Me A River Cry Me A River is offline
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Join Date: Jun 2004
Posts: 4,866
Default Re: Neither a shill not a troll be .... no good deed goes unslandered.

[ QUOTE ]
slander

[/ QUOTE ]

Dude, they were rude and unprofessional but they never slandered you.
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  #47  
Old 07-05-2007, 08:53 PM
jimmyfingers jimmyfingers is offline
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Join Date: Sep 2006
Posts: 299
Default Re: Cake Poker Slanders Me, Threatens Me, and Takes Initial Deposit

[ QUOTE ]
Wow, that ends any chance I'll ever deposit there.

[/ QUOTE ]
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  #48  
Old 07-05-2007, 09:09 PM
Losing all Losing all is offline
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Join Date: Sep 2003
Location: Clavius
Posts: 2,839
Default Re: Neither a shill not a troll be .... no good deed goes unslandered.

[ QUOTE ]
what I did wrong:
all caps email
acted like a pissy little bitch over a $54 mistake

what they did wrong:
slander
unprofessional treatment
closing acct due to the threatening of a legitimate chargeback

[/ QUOTE ]
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  #49  
Old 07-05-2007, 09:18 PM
obvv obvv is offline
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Join Date: Oct 2006
Posts: 89
Default Re: Neither a shill not a troll be .... no good deed goes unslandered.

seems like they read you like a book... customer likely to be a prick, do all you can to get rid of him. After this thread im going to give them much more action.
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  #50  
Old 07-05-2007, 09:44 PM
frommagio frommagio is offline
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Join Date: Jan 2005
Posts: 976
Default Re: Neither a shill not a troll be .... no good deed goes unslandered.

[ QUOTE ]
what you did wrong:
all caps email
threw a temper tantrum
acted like a spoiled child

what they did right:
booted your rear out of there
gave you a few lessons that your parents missed 10-20 years ago

[/ QUOTE ]

I'm afraid that your real complaint is with your mommy and daddy. Seriously - you should be in your room writing a report on what you did wrong, and how you plan to do better next time. That's what my kids would be doing if I caught them acting like that.
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