#401
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Re: New Software Announcement – Smart Buddy,the universal poker buddy
Who do I need to email to get my money back and to get off your billing list?
And can you compensate me for having to waste time to do this along with refunding me for the months I got billed where I didn't have the service? |
#402
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Re: New Software Announcement – Smart Buddy,the universal poker buddy
Guys, be careful when you are dealing with this company.
It took SEVERAL emails AND posts (in this thread) just to get my service canceled. And now they're still billing my credit card. Very shady business practice. |
#403
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Re: New Software Announcement – Smart Buddy,the universal poker buddy
When I try to double-click on a table one of my buddies are sitting on it looks like it is searching for the table, then a second window pops up - "You must run poker client to open table."
Does anyone else have this problem on stars? My stars client is open and showing the same stakes as the buddy is sitting at.. Am I missing something? Thanks! |
#404
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Re: New Software Announcement – Smart Buddy,the universal poker buddy
Dear Mr. 1p0kerboy,
Poker Pro Labs would never purposely charge your card after you have canceled our service. Please contact customer support at pokerprolabs.com for a refund if you have yet not received one. |
#405
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Re: New Software Announcement – Smart Buddy,the universal poker buddy
Right now no one is showing up. Working for anyone else?
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#406
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Re: New Software Announcement – Smart Buddy,the universal poker buddy
[ QUOTE ]
Right now no one is showing up. Working for anyone else? [/ QUOTE ] "Smart Buddy data server is inaccessible. Unable to connect to the remote server" Been like that a lot recently... |
#407
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Re: New Software Announcement – Smart Buddy,the universal poker buddy
We had an issue with the remote server but everything is up now.
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#408
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Re: New Software Announcement – Smart Buddy,the universal poker buddy
[ QUOTE ]
[ QUOTE ] Right now no one is showing up. Working for anyone else? [/ QUOTE ] "Smart Buddy data server is inaccessible. Unable to connect to the remote server" Been like that a lot recently... [/ QUOTE ] If this is a common problem for you, you should contact support. I have seen this before but it reconnects a few seconds later. I have my smart buddy running 24/7 and only get this 1-2 times a month for a few seconds. |
#409
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Re: New Software Announcement – Smart Buddy,the universal poker buddy
New Release
We have added the feature to drag and drop players from one category to another. We also added the option to sort your buddies in alphabetical order. |
#410
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Re: New Software Announcement – Smart Buddy,the universal poker buddy
Can you check to see why the Stars table opener sometimes closes the entire Stars client when it opens a table? I don't have any additional information I can give because it seems to happen at random, but it's really annoying.
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