FTP locks my account for excess transfers, refuse to answer emails.

[MaddyBerg]

No apoligies needed.

I feel that people in this forum place too much trust in fellow posters and such. Yes, Kyleb has been on this site for a while clearly. Only kyleb knows the truth behind his funds. Players defending him have no idea what is happening with these funds or if they are indeed fraudulent. This is by no means an accusation of kyleb, but certainly not something to just throw away. This industry has so many fradulent and sketchy money laundering, collusion, chargeback, etc techniques, that scrutuny never hurts. Again, I realize he's well known and well trusted, but lets keep in mind that Full Tilt has access to information that posters dont. If they have reason to beleive a thorough investigation is necessary, I'm sure they'd rather be safe than sorry. Hypothetically, if kyleb was fraudulent, dont you think FTP would rather have him light them up on the forums than lose thousands in some sort of fraud skeem?

I think the general vibe I get from this site is that posters are fussy. These supposed "bots" on the site did not receive a thorough enough investigation, so everyone leaves. Now kyleb receives a very thorough investigation and once again, people are unhappy. Folks need to get over this [censored]. This is a large pokersite making millions of dollars a DAY! I can assure you they are probably taking all appropriate measures for this case and not doing anything uneccessary. With such a big license to print money, I'm sure that cases that could affect the business are thoroughly analyzed. Lets not forget, they are the big millionaire smart business minded poker site, and we are the gambling degens :P

[trixtrix]

wow.. just wow..

someone else have to debate w/ you logically on this, i don't have the time right now. suffice to say that you're totally absolutely wrong about this.

your argument essentially boils down to: a million-dollar corporation can never be at fault, therefore it must be the individual..

btw, you really need to learn how to spell "scheme" if you want to sound as smart as you try to on your posts. "skeem" doesn't even come close..

[trixtrix]

i have done 4 digit transfers w/ kyle in one of my books, didn't have a problem

[Suigin406]

another horrible screw up by FTP support, it seems they have just totallly inept at this stuff as can be seen from several threads in this forum over the last couple of months from bots to simple transferring...

they keep people out of the loop (at least in my personal experience) for relatively long periods of times (1 week or so) and that's awful to do for customers and really for anyone who values money...this is not a topic u string people along with...

seriously, they can't even get transfers right...2 of mine have been rejected over incomplete mailing address, despite the fact that i've ordered tons of stuff from the store and they said after the first one it wouldn't happen again and apologized...

even though i don't know kyleb, complaints occur so frequently at full tilt that i don't even question his side of the story in this...

it would be nice if the ftp reps would reply in the tough threads rather than in the threads telling me the server has crashed again...and again...and again...

[MiltonFriedman]

This seems pretty straight forward: FTP locked your account for the reasons they say and the activity you admit to, which has nothing to do with staking people to play poker:

"Yes, the people in the UK are being staked by me and others for sportsbetting and other purposes. If we could open a payment processor and pay the fees ourselves, we would "

You must be clueless to NOT realize why you using FTP to fund sports-betting activity is a problem, a BIG problem given the posture of the US towards sports-betting.

At a minimum level, you must see why your using their financial transactions ability to avoid paying transfer fees to Neteller/Click2Pay and sticking FTP with costs is a issue as well. FTP's financial transactions system is for playing poker, not funding sportsbetting somewhere else.

Milton

[trangers]

I was considering opening up an account at FTP, but after reading this and other threads like this, I will never open up an account there. It doesn't matter how soft games are, or how much RB they give if you can't get the money out.

[trixtrix]

[ QUOTE ]
This seems pretty straight forward: FTP locked your account for the reasons they say and the activity you admit to, which has nothing to do with staking people to play poker:

"Yes, the people in the UK are being staked by me and others for sportsbetting and other purposes. If we could open a payment processor and pay the fees ourselves, we would "

You must be clueless to NOT realize why you using FTP to fund sports-betting activity is a problem, a BIG problem given the posture of the US towards sports-betting.

At a minimum level, you must see why your using their financial transactions ability to avoid paying transfer fees to Neteller/Click2Pay and sticking FTP with costs is a issue as well. FTP's financial transactions system is for playing poker, not funding sportsbetting somewhere else.

Milton

[/ QUOTE ]

uhh.. so what does that have to do w/ ftp freezing 5 digits of his br? wouldn't the proper procedure be to cash him out and close his acct, if ftp didn't like the way he transferred funds?

what excuse can you/ftp come up w/ that justifies freezing money op have accumulated legitimately?

when a bank does not want to conduct any further business w/ you, do they send you a check for your remaining balance before closing your acct, or do they simply take whatever funds you have left there and not answer your phone calls? when a land casino does not like the way you're counting cards at blackjack and have you 86'd, are they allowed to simply confiscate whatever chips you have in possession?

or here's a far simpler example: if an internet payment processor company no longer wants to conduct business w/ customers from a particular country. would you feel slighted in the very least if instead of them cashing you out your balance there, they simply told you to expect extreme delays, freezing all types of transfers and withdraw methods, and blocks off all means of communication?

assuming op's story is true, ftp is no better than neteller in this matter, and that's a very long way down..

oh yea, i never deposited at ftp despite signing up for an acct there. and w/ brutally clumsy decisions like this, i doubt i ever will either..

[Mike Haven]

It looks to me like the Q&A is here:

[ QUOTE ]
June 22nd

Can you please explain to us why it is necessary to move the funds on Full Tilt Poker rather than using a payment processor account and directly transfer the money? Once we receive an answer we'll look into the situation as soon as possible. I apologize for the inconvenience.

[/ QUOTE ]

[ QUOTE ]
I was told by people who work at FTP that as long as there was no fraud (and there isn't any) and that we played enough hands to cover the deposit limits as well as make some money for the site that using transfers would not be a problem.

Had I known that FTP would look down on these types of transactions that we are engaging in, I would have never used them in the first place. I was under the impression that what we were doing was not only allowed, but welcomed, since we were bringing in new business for your site.


[/ QUOTE ]

If you haven't shopped your friend directly to FTP then it's time to tell their senior management his name so he can confirm these base facts.

If I have read it correctly, you deposited $10,000 some time ago. Obviously, this has shown by time passing that it was "good" money. You state you were fair to them and you played a significant amount at FTP, presumably so you could get your remaining money out at some stage. Slowly, you passed money out of your bankroll by transferring it to others who you thought and assumed were going to play enough hands at FTP to more than cover the costs of FTP's banking procedures before they withdrew to use what is in effect "good" money for whatever offsite reasons they wanted.

If this is all correct, (and I admit their is a taint of possible money-laundering or some other skeem I can't think of), then once their Supervisor tells them he agreed you could use their offices for the transfers, they have to give you your money, immediately. They may also choose to demote or fire the Supervisor, and they may close your account, but there should be no more than a few working-hours' delay in coming to the payout conclusion.

[MiltonFriedman]

"uhh.. so what does that have to do w/ ftp freezing 5 digits of his br? wouldn't the proper procedure be to cash him out and close his acct, if ftp didn't like the way he transferred funds?"

According to the posts, some of the money flowed back to him, correct ? So, I think it is reasonable to review the matter.

I suspect that, despite his clear abuse of player transfers on FTP, his funds will be released after they are done looking at this.

(I have no connection to ftp, and do not have an account there. I just marvel at how myopic posters gloss over details like "I was using FTP to launder money to people for sports-betting, unrelated to poker.")

[iSTRONG]

As I stated in the other thread, this is serious enough to make me stop all p2p transfers.

It's outrageous that sites allow customers who pay this much rake to be treated that way. Think of a single service industry where you pay a few thousand dollars a month and were you are not treated like royalty! Only poker sites think they can do this!

Now, i urge everyone to reconsider where they play and to take into account customer service standards. Too many people just ignore that fact which is fine until you need to deal with them and by that time it's too late.

Personally, i see absolutely no reason to play on FTP over Stars. Stars have been exemplary in their customer service and will be rewarded with my custom once again when party stops being so profitable.