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View Poll Results: Have you cashed out your Party Bankroll?
Yes 228 37.62%
No 262 43.23%
No - but plan to soon 116 19.14%
Voters: 606. You may not vote on this poll

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  #31  
Old 04-16-2007, 12:15 PM
SomethingClever SomethingClever is offline
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Join Date: Apr 2004
Location: Viva Robusto! (new 11/26)
Posts: 10,278
Default Re: How long have checks from poker stars taken you?

Requested 4/9, received 4/14. Hot!
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  #32  
Old 04-17-2007, 04:46 PM
Tinga Tinga is offline
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Join Date: Nov 2004
Location: minus the 81
Posts: 1,034
Default Re: How long have checks from poker stars taken you?

[ QUOTE ]
12th day of waiting for a $3500 check. first cashout since NT went down. i'll give them their 15 day grace period, then we'll take it from there.

not worried.

[/ QUOTE ]

i did receive my check yesterday, within their grace period that was given to me by correspondence through email. went and deposited my check @ my bank today, no dirty looks, no questions asked. a+ fun.
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  #33  
Old 04-18-2007, 07:36 PM
okayplayer okayplayer is offline
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Join Date: Sep 2004
Location: Giving You True Beats Since 2004
Posts: 933
Default Re: How long have checks from poker stars taken you?

My last couple withdrawls have taken longer than normal as well. Usually I get them within 3 days, but this is day 5 and still no check...
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  #34  
Old 04-19-2007, 08:02 AM
jack frost jack frost is offline
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Join Date: Mar 2007
Posts: 669
Default Re: How long have checks from poker stars taken you?

I am wondering if the longer check times is due to stars wanting people to use the paytru card and are hoping that if people get sick of waiting for checks they will start using paytru more heavily.
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  #35  
Old 04-19-2007, 04:33 PM
duvvard duvvard is offline
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Join Date: Apr 2006
Location: Golf course
Posts: 226
Default Re: How long have checks from poker stars taken you?

I got 2 checks in Feb within 5-6 days, right now though I have been waiting since April 5th.
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  #36  
Old 04-19-2007, 05:05 PM
whangarei whangarei is offline
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Join Date: Sep 2006
Location: I :heart: Stars
Posts: 857
Default Re: How long have checks from poker stars taken you?

Since about early March the standard for me has been request a few checks, wait three weeks or so, one of the checks may show up if I'm running good, have the "lost" checks cancelled, rinse and repeat. Very frustrating [img]/images/graemlins/mad.gif[/img]
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  #37  
Old 04-23-2007, 07:41 PM
whangarei whangarei is offline
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Join Date: Sep 2006
Location: I :heart: Stars
Posts: 857
Default Re: How long have checks from poker stars taken you?

If there is a PokerStars rep reading this thread could you please provide some info on these delays in receiving checks?
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  #38  
Old 04-23-2007, 09:32 PM
NL__Fool NL__Fool is offline
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Join Date: Feb 2006
Posts: 817
Default Re: How long have checks from poker stars taken you?

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  #39  
Old 04-23-2007, 09:35 PM
NL__Fool NL__Fool is offline
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Join Date: Feb 2006
Posts: 817
Default Re: How long have checks from poker stars taken you?

Quote:
--------------------------------------------------------------------------------

If there is a PokerStars rep reading this thread could you please provide some info on these delays in receiving checks?



--------------------------------------------------------------------------------



I dunno why you guys are having such problems:

I requested a cashout on April 10th and it came thru a courier and was at my door on April 13.

I requested a 2 second cashout on April 17th and I recieved it today by courier.
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  #40  
Old 04-23-2007, 09:50 PM
Yoshi63 Yoshi63 is offline
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Join Date: Jan 2007
Posts: 668
Default Re: How long have checks from poker stars taken you?

Here is an email I recieved from a Stars rep:

Hello xxxxxx,

Thank you for writing.

Your cheque was sent out on 04/10/2007 through Express Mail, not courier.

We have switched to a new cheque processor as a result of recent
events. This switch has come with a few notable changes for all players
in the USA:

1) The maximum you can request on any one cheque is $5000. If you wish
to cashout more than this, you will need to use an alternate cashout
method. Please contact security@pokerstars.com for more information
about what options are available to you.

2) All cheques, regardless of the amount, are sent by Express Mail - we
can no longer deliver cheques via UPS or FedEx or any other courier
service, even if you are willing to pay the fee. Please note that
Express mail does not come with tracking numbers for their deliveries,
so we cannot provide tracking data for your cheque.

If you have any further questions, please let us know.


Regards,

Jessica
PokerStars Support Team
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