Mansion poker rakeback

[TheSteak77]

Wow, stats were updated today and I got 0,03 dollars! That's some excellent rakeback...

[RakeReduction]

I noticed you contacted Serah to get this matter taken care of.. Did she send you the stats? Beyond that, we only report what Mansion sends us [img]/images/graemlins/frown.gif[/img]

[bengele]

Any one know if sportbook wins count against MGR?

[TheSteak77]

Yeah, I have contacted her about ten times and now finally I MIGHT get (don't know when) some stats that show my rake as Mansion sees it.

[TheSteak77]

I saw the stats were updated again. This time I got 0,08 dollars...

RakeReduction, do you know which date the stats refer to? When you updated today, which date's stats were they? From dd-mm-yyyy hh:mm to dd-mm-yyyy hh:mm?

[RakeReduction]

Can you please take this matter off the forum and into the intra account email system at rakeupdate. I don't think everyone else wants to read this ongoing matter.

You can instant msg us, private msg me here, email us or use the intra account email system.

Thank you

RakeReduction

[TheSteak77]

I have e-mailed both you (RR) and Mansion CS + Serah (your affiliate manager at Mansion?) for TWO MONTHS now and I still get totally incorrect stats. Do you really think this can be solved by sending more e-mails? Besides, you never know, someone else might be interested in reading an answer to my question as well?

[TheSteak77]

So, stats were updated once again. My stats (as of today) at rakeupdate are like this:

Mansion Poker Current Month Totals
Rakeback Percent: 35 %
Money Into Rake: $ 4.13
Money Made Current Month: $ 1.45

I just downloaded hand histories for all my sessions since Friday this week (only 3 days, that is) and checked total rake during these sessions and it was $359,15. And I have got $1,45 this whole MONTH. There are max 9 players at the table so my part of rake would be at least $39,9 ($359,15 / 9) and rakeback 35% of that = $13,97. And there seems to be some empty seat(s) or someone sitting out all the time so real amount might be 10-25% more. Summa summarum, I have got only about 10% of what I should have.

Edit: Missed one session in my calculations above so total rake is actually $18 more than stated above.

[Peace]

Seems like Mansion is not reporting your rake correctly.

Why don't you try another site?

If/when Mansion gets it sorted out you can go back.

RR, if you ask them nicely, may even cover your $15 if you aren't able to recoup it.

[TheSteak77]

[ QUOTE ]
RR, if you ask them nicely, may even cover your $15 if you aren't able to recoup it.

[/ QUOTE ]

My $15? It's more like $500 what my rakeback should be this far alltogether.