#31
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Re: Stars mailed check: lol security?
Just got this email from stars in response to me forwarding them a link to this thread.
================================================== ======= Hello frostbrn, Yours was only the third 'complaint' I had seen with regard to this problem. I appreciate from the replies to your twoplustwo post that it has affected quite a few other people. It was very helpful that it was brought to our attention and as is our norm we have resolved this issue as quickly as possible with the newly appointed USD cheque processors - they have provided the following response - "Thank you for letting me know, I'll make sure the guys printing and mailing the checks know about this problem and I'll make sure the next batches don't have the same issues." Please accept my apologies for the obvious inconvenience this has caused and don't hesitate to keep us abreast of any further issues. We hope in the meantime this has been resolved. All the very best, Nigel Payment Services Manager. ============================================== Obviously, as always I super puffy [img]/images/graemlins/heart.gif[/img] Stars support |
#32
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Re: Stars mailed check: lol security?
Just received my check today postmarked Feb 21 ! Only my address was showing.
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#33
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Re: Stars mailed check: lol security?
got mine postmarked march 1 and it showed the amount again.
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#34
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Re: Stars mailed check: lol security?
Pay to the Order: and amount cleary showing in last check.
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#35
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Re: Stars mailed check: lol security?
[ QUOTE ]
Just received my check today postmarked Feb 21 ! Only my address was showing. [/ QUOTE ] I just received this response from Stars Please accept our apologies for late response. I'm glad to hear that you finally received your cheque. Thank you for leting us know and that you are taking your time to write to us in this matter. I hope that future cashouts will be faster and to your full satisfaction. We changed processor the 9th of Feb -07 and now all US cheques are sent by Expressmail, which will take up to 7 work days. Please make future cashouts at your convenience and do not hesitate to contact us if we can be of any further assistance. All the very best, PokerStars Payments They still insist they use exspress mail. I hope they start soon. |
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