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#1
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Response from FT
Dear Tilter,
On Thursday afternoon (US Eastern Time), our game began experiencing issues that prevented certain players from logging on to Full Tilt Poker. We are working on correcting this problem and we expect to restore full access to your account no later than 9 AM ET on Friday. While it may be possible that your account access will be restored earlier, it is our expectation that you will not be able to log on to Full Tilt Poker before 9 AM on Friday, October 20th. We apologize for the inconvenience, and we are currently evaluating options concerning compensating you for this inconvenience. We will take appropriate action regarding compensation once service has been restored. In addition, we will make sure you receive full credit towards our Ironman promotion for any days for which you were affected. If you have any questions or still have trouble accessing your Full Tilt Poker account after 9 AM ET on Friday, please contact us at support@fulltiltpoker.com. Thank you again for your patience as we work to resolve this problem. We look forward to seeing you at the table. Sincerely, Team Full Tilt |
#2
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Re: FTP \"Waiting for Permission to Login\"?
I wonder if they'd compensate me for my expected earnings for 9 hours.
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#3
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Re: FTP \"Waiting for Permission to Login\"?
So did they refund anyone I dont think they did mine?
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#4
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Re: FTP \"Waiting for Permission to Login\"?
still nothing 11 days later what a joke? Anyone else heard anything different from full tilt or the same garbage responses..
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#5
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Re: FTP \"Waiting for Permission to Login\"?
I'm done with FTP. I only had a couple minor problems before last night. I could live with those. Last night my pc locked up while 10-tabling, though. A couple hours later I'm playing 8 or 10 sng's and one of my tables freezes. I was playing on my laptop so there was overlap and I didn't notice until the blinds had gone from 15/30 to 80/160. All of my other tables were fine except the one. Today I got disconnected twice. I've had short disconnects before, but these were long enough to sit me out on all of my tables. WTF. I like the software when it works, but it's cost me too much money in the last day or so to justify playing there.
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#6
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Re: FTP \"Waiting for Permission to Login\"?
Full Tilt is really disappointing in this post Party Poker era. They had to expect more players they obvisouly did nothing to prepare for it. Also I was disconnected from three 22sngs and they have been telling me they were gonna take care of it for the last 12 days. Their servers and support SUCK that is reason enough you wont find me there.
STAY AWAY FROM FULL TILT IF YOU LIKE YOUR MONEY TO BE SAFE... |
#7
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Re: FTP \"Waiting for Permission to Login\"?
[ QUOTE ]
On Thursday, October 19th, two of our servers experienced failures that caused a disruption to your play. After an unfortunate delay, we have been able to manually calculate how players were affected. As an apology for the inconvenience as well as for the delay in making this payment, we have credited your account with $50. Rest assured that we are taking measures to ensure this problem never happens again. Feel free to contact support@fulltiltpoker.com or simply reply to this email if you have any questions. [/ QUOTE ] this helps! |
#8
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Re: FTP \"Waiting for Permission to Login\"?
Full tilt suck still no refund...
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#9
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Re: FTP \"Waiting for Permission to Login\"?
no refund either
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#10
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Re: FTP \"Waiting for Permission to Login\"?
still no refund Im about to just give up on emailing them and save my time.. I will now and forever badmouth full tilt and will never recomend anyone to play there..
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