LATB archives not working?

[VeryFatBubba]

I am ready to put someone in the Cobra Clutch about this L@TB thing. For the last 10days...I have not be able to access any past videos and it is really getting crazy. Do you think someone from L@TB could have emailed their subscribers and let them know that there is a melt-down or something? He pay 15 bucks a month for un-limited access to over 2000 hours of show and get an unable to access server notice. I would hope that subscribers would get pro-rated for the days we missed? THIS IS [censored]!! Or someone please provide a valid reason...being in the dark for so long and not having any feedback is the best way to kill your subscriber base. Keep up the great work boys!!

[TonyLA]

They have been working for me, but today they are not. :\

[VBCardinal]

I am unable to access the archives either and have not been able to access them since they went to Las Vegas. I have e-mailed Live@theBike at least 4 times but have received no response. I use Windows. I can access the catalog, but when I click on an episode, I see black screen (and no pause button, only a play button).

What annoys me even more than the failure to access that which I paid for, is the total and complete response from the site to my various e-mails.

[Kevmath]

Have you tried dornkirk's tip about changing the address earlier in this thread? If you have and still don't have any luck, send me an email to Kevmath@gmail.com with your username.

[VBCardinal]

I have not because, frankly, I do not undestand the fix he suggests.

[VBCardinal]

Now this is madness. I just tried it again (in utter frustration, just because I'm sitting at my computer) and a video archive loads, but . . . there's no sound! This is screwed up, so utterly frustrating.

[surfinillini]

wow, unfortunately this doesn't surprise me

[Kevmath]

If it was Thursday's show, there wasn't sound for the first 10 minutes.

[Depalma]

I've been an archives subscriber since before they went pay. However, now I can't access the archives half the time, received no live shows for the week and half they were away, and then I couldn't get Friday's epsiode at all live, just the 30 minute sample.

They've totally screwed this thing up. I am cancelling.

[waahhoo]

Now nothing works for me anymore. Not the archives or the free preview. When I check the error message in windows media player it says:

Windows Media Player cannot play the file. The file is either corrupt or the Player does not support the format you are trying to play.

Still no response from live@thebike.com. I'm really feeling ripped off now.