bellagio shakeup

[*TT*]

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TT,
I am a local that refuses to play 4-8 and 8-16 at the Bellagio because the floor treated me like dirt as well on several occasions. I don't expect them to fluff my pillow and give me a massage, but I expect people in any position at any casino to at least be courteous and not act like a complete prick. I am not sure why you think that just because the Bellagio doesn't "need" my play they are justified in having horrible customer service?
Because they do have horrible customer service (and because it is too crowded, no computerized list, and several other issues I have) - I won't play there - that doesn't make me a nit - it makes me a smart consumer.

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re-read my post.. its not nitty to avoid the Bellagio if they don't cater to your needs, it makes you a wise consumer. It is however typical of local nits to complain about the lack of low limit games and poor treatment of low limit players, as if the world revolves around them. Lets face it, its not a the room you should want to play in for low limit games - and the staff there doesnt attempt to hide that fact.

[*TT*]

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A rumor was spreading the other day in Bally's that Bellagio was going to drop their low limit stuff. No more 4/8, probably no 8/16, and no NL2/5. They would have NL5/10 and 15/30 as their entry level games.

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WOW... was this rumor from a reliable source? Looks like Suzie is shaking the tree in a huge way.

[PokerFink]

Sorry for the slight hijack, but how well does the B take care of their 5/10nl players? I've heard the B 5/10 is excellent and I'm looking foward to it when I get back to LV.

[RayPowers]

TT,

For all of your talk, I have no idea how you can miss the most basic of marketing which the Bellagio seems to be screwing up completely: word of mouth.

If they don't want to run the $4/$8, fine, don't run it. But to run it and treat the players like crap, all they're doing is creating a horrible word of mouth reputation for themselves, and I think we can safely assume that the $4/$8 players are not talking exclusively to other $4/$8 players when they tell all of their friends that the customer service sucks ass at the Bellagio.

If you're going to run a game, run it courteously and professionally, other wise you're doing more harm than good for your poker room. The fault lies with the Bellagio for spreading a game they have no interest in supporting well, not on the players for complaining about it.

Ray

[Ghazban]

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Sorry for the slight hijack, but how well does the B take care of their 5/10nl players? I've heard the B 5/10 is excellent and I'm looking foward to it when I get back to LV.

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The game is sick soft. I don't know what people expect of the staff but I had no problems there when I visited in March. Other than not having a computerized list where it's easy to see where you're at in terms of getting a seat, I don't really have any complaints.

[brettbrettr]

[ QUOTE ]

If they don't want to run the $4/$8, fine, don't run it. But to run it and treat the players like crap, all they're doing is creating a horrible word of mouth reputation for themselves, and I think we can safely assume that the $4/$8 players are not talking exclusively to other $4/$8 players when they tell all of their friends that the customer service sucks ass at the Bellagio.

If you're going to run a game, run it courteously and professionally, other wise you're doing more harm than good for your poker room. The fault lies with the Bellagio for spreading a game they have no interest in supporting well, not on the players for complaining about it.

Ray

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Agree with all of this. This is business 101 type [censored].

[AngusThermopyle]

[ QUOTE ]


If you're going to run a game, run it courteously and professionally, other wise you're doing more harm than good for your poker room. The fault lies with the Bellagio for spreading a game they have no interest in supporting well, not on the players for complaining about it.



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[3rdCheckRaise]

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For all of your talk, I have no idea how you can miss the most basic of marketing which the Bellagio seems to be screwing up completely: word of mouth

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Do you really think i care what 4-8 players are saying when the only 100-200 game in town is at the B? Please understand that while B runs those 4-8 and 8-16 games they really do not need them and they need local low limit nits even less.

[AngusThermopyle]

[ QUOTE ]

Do you really think i care what 4-8 players are saying when the only 100-200 game in town is at the B? Please understand that while B runs those 4-8 and 8-16 games they really do not need them and they need local low limit nits even less.

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Fine. Let them shut them down and fill up the place with 100-200 games instead.

[RayPowers]

[ QUOTE ]
Do you really think i care what 4-8 players are saying when the only 100-200 game in town is at the B? Please understand that while B runs those 4-8 and 8-16 games they really do not need them and they need local low limit nits even less.

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Right, they need higher stakes players. Those higher stakes players know the lower limit players and hear the lower limit players whine and bitch and think "Well hell, why would I go to the Bellagio? They treat the players like crap."

I didn't think word of mouth was that hard of a concept to understand, but I was apparently mistaken.

Ray