Fulltilt froze my account with 47 grand in it

[Henry17]

[ QUOTE ]
Henry - these complaints come up at FT all the time.
They almost never come up at Stars.
Is it because Stars never investigates their players?
Or is it because when Stars sees a situation they actually communicate with the players and work hard to resolve the situation quickly due partly to realizing that they are being paid to do exactly that and also due to realizing that their customers who keep $47k on there deserve quick resolution.

[/ QUOTE ]

I had my Stars account locked. I can't remember for how long but it was at least 2 weeks and maybe 3.

It wasn't till at least a week in that I finally was told what the investigation was about. A group of us that played at the local game would lend each other money and then settle up via Stars. One of them eventually committed some kind of charge-back fraud.

You have to remember that the site needs to deal with 3rd parties. So if the site is waiting on a decision from VISA the site can't do anything.

It sucks but I've had B&M banks do the same thing a couple of time simply because of making and withdrawing large cash amounts. No cheques just cash yet because of the quantities they locked my accounts. Twice it happened when I was away from home which really sucked.

[Henry17]

The $15k Sucker is probably your source of trouble.

He could have picked you because you are a regular player and lost the $15k to you to set up a cover then went and dropped the $8k to his partner.

He could just have been an idiot and then when he lost he complained and had the deposits charged back.

It could have been a hacked account and the player complained now.

[Black winter day]

This is getting scary.
Only hear about those things regarding FTP...

[Pyrosis]

[ QUOTE ]
[ QUOTE ]
Henry - these complaints come up at FT all the time.
They almost never come up at Stars.
Is it because Stars never investigates their players?
Or is it because when Stars sees a situation they actually communicate with the players and work hard to resolve the situation quickly due partly to realizing that they are being paid to do exactly that and also due to realizing that their customers who keep $47k on there deserve quick resolution.

[/ QUOTE ]

I had my Stars account locked. I can't remember for how long but it was at least 2 weeks and maybe 3.

It wasn't till at least a week in that I finally was told what the investigation was about. A group of us that played at the local game would lend each other money and then settle up via Stars. One of them eventually committed some kind of charge-back fraud.

You have to remember that the site needs to deal with 3rd parties. So if the site is waiting on a decision from VISA the site can't do anything.

It sucks but I've had B&M banks do the same thing a couple of time simply because of making and withdrawing large cash amounts. No cheques just cash yet because of the quantities they locked my accounts. Twice it happened when I was away from home which really sucked.

[/ QUOTE ]

Henry17,

What Stars did was valid there. If you are not playing much and are p2ping money often enough, especially using credit cards then they should be locking accounts down and doing more heavy investigation. Also, the greater your relationship with the player that commits fraud, the less likely they are to release more information for the simple reason that they do not want you jumping around telling all your fraud buddies what they need to watch out for in order not to get caught.

[Josem]

[ QUOTE ]
tell me again why ppl play anywhere else but stars.

[/ QUOTE ]

[toutatis70]

[ QUOTE ]
[ QUOTE ]
tell me again why ppl play anywhere else but stars.

[/ QUOTE ]

[/ QUOTE ]

I know why, they can't handle not having rake back.
I agree with you, not worth rake back anymore

[Lori]

[ QUOTE ]
I have been a big presence on the High stakes heads up tables for well over 5 years

[/ QUOTE ]

Just to add that Sillysal was around in the days of the huge WSEX battles.

[Pyrosis]

If you can answer the following questions, I might be able to give you some better insight into your account investigation and as to what they are actually examining right now.

How long have you played on Full Tilt?
Do you always play high stakes HU matches?
Did you recently make any credit card deposits?

Also, check your HH and see if there have been any new and erratic players that have recently lost a lot to you. You might be the victim of a chip dump and be completely unaware of it.

[whodaman]

why don't you ever play 3 handed on wsex... it really weirds me out that when some1 interrupts your hu match with a giant giant fish you won't play 3handed... it honestly makes me wonder if you use some kind of program for hu play. I am not accusing you and sillysal on wsex is a good hu player but the fact you won't play 3 handed ever gives me weird vibes.
Anyways, regardless if you've done nothing wrong, it is ridiculous to have been locked out of your account with no explanation for this long.

[whodaman]

[ QUOTE ]
why don't you ever play 3 handed on wsex... it really weirds me out that when some1 interrupts your hu match with a giant giant fish you won't play 3handed... it honestly makes me wonder if you use some kind of program for hu play. I am not accusing you and sillysal on wsex is a good hu player but the fact you won't play 3 handed ever gives me weird vibes.
Anyways, regardless if you've done nothing wrong, it is ridiculous to have been locked out of your account with no explanation for this long.

[/ QUOTE ]

just to quote my earlier post...