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  #211  
Old 06-21-2007, 09:14 PM
Poker Pro Poker Pro is offline
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Join Date: Mar 2007
Posts: 238
Default Re: New Software Announcement – Smart Buddy,the universal poker buddy

[ QUOTE ]
[ QUOTE ]
Hi thirsty, you can backup your data by going to

C:\Documents and Settings\yourname\Local Settings\Application Data\Poker Pro Labs\Smart Buddy\config.xml

We had an updater issue with the old version of smart buddy. Please download and install the new version. You can get the latest at www.pokerprolabs.com/smartbuddy

[/ QUOTE ]

Getting this error message.



Downloading and reinstalling again...

[/ QUOTE ]


Are you still having this issue? We had a scheduled maintenance and upgrades for about 3 hours .
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  #212  
Old 06-21-2007, 09:18 PM
Poker Pro Poker Pro is offline
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Join Date: Mar 2007
Posts: 238
Default Re: New Software Announcement – Smart Buddy,the universal poker buddy

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I continue to get that error message and others. I installed the update. It seems that the product just isn't stable yet.

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Hi Thirsty, the product is very stable. What error messages are you getting? If you are unable to login, most of the time it’s a firewall issue. You can contact support at pokerprolabs.com and they can go over it with you.
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  #213  
Old 06-21-2007, 09:29 PM
Poker Pro Poker Pro is offline
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Join Date: Mar 2007
Posts: 238
Default Re: New Software Announcement – Smart Buddy,the universal poker buddy

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Ok, Party worked for about 20 mins and doens't work again now. Pretty glad I've only paid for one month to be honest.

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Announcement on our website
"We will be performing maintenance on our servers starting 9:15 am pacific standard time. The servers will be unavailable during that time. This is schedule to last 3 hours. We apologize for any inconvenience."

Are you still having an issue with party?
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  #214  
Old 06-22-2007, 04:19 AM
kidpokeher kidpokeher is offline
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Join Date: Apr 2006
Location: value shoving
Posts: 2,115
Default Re: New Software Announcement – Smart Buddy,the universal poker buddy

It worked once I uninstalled and reinstalled although, strangely, after downloading the latest version off your site it still told me it needed to update.
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  #215  
Old 06-22-2007, 11:41 AM
Poker Pro Poker Pro is offline
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Join Date: Mar 2007
Posts: 238
Default Re: New Software Announcement – Smart Buddy,the universal poker buddy

I am glad everything is working for you.
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  #216  
Old 06-22-2007, 11:50 PM
kidpokeher kidpokeher is offline
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Join Date: Apr 2006
Location: value shoving
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Default Re: New Software Announcement – Smart Buddy,the universal poker buddy

[ QUOTE ]
I am glad everything is working for you.

[/ QUOTE ]

Maybe not. It seemed to work ok yesterday but not tonight. I don't know if the servers are frozen or what but it's been stuck all night saying players are active on tables that don't exist.
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  #217  
Old 06-23-2007, 01:07 AM
miyake miyake is offline
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Join Date: Nov 2006
Posts: 60
Default Re: New Software Announcement – Smart Buddy,the universal poker buddy

same
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  #218  
Old 06-23-2007, 01:21 AM
cat923 cat923 is offline
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Join Date: Sep 2004
Posts: 174
Default Re: New Software Announcement – Smart Buddy,the universal poker buddy list

Every time tonight I have tried to add a buddy to my buddy list I have gotten an error message that he does not exist in smart buddy's database. Is this another bug in the system?
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  #219  
Old 06-23-2007, 02:05 AM
jafeather jafeather is offline
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Join Date: May 2006
Posts: 1,391
Default Re: New Software Announcement – Smart Buddy,the universal poker buddy

I so want this program. I so will not bother until I stop seeing all these posts about crap not working.

Why the hell is this being sold when it should obviously not be out of beta yet?
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  #220  
Old 06-23-2007, 08:11 PM
Poker Pro Poker Pro is offline
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Join Date: Mar 2007
Posts: 238
Default Re: New Software Announcement – Smart Buddy,the universal poker buddy

Jafeather, try it for your self, its free to try and you can give me your feedback in the forum or via PM. I think you will really like the product. You can get it at www.pokerprolabs.com/smartbuddy .
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