Oddsmaker- turns out I made money, now what (RE:banner post)

[B00T]

what the hell is wrong with you guys? can you not read what his problem is?

[LogistX]

[ QUOTE ]
Someone like Cochran.

[/ QUOTE ]
Johnnie Cochran is dead.

The problem here is that the payout changed from when he placed the bet to when he got paid. I'd just shoot them a quick and friendly email and see what they say. Mistakes do happen and there's no reason to get really pissed before they say they aren't paying.

[TomCowley]

I don't think somebody individually decided to screw you. I'd just quote this to them:

From their help files:

Parlays
The bet price is calculated by multiplying the individual prices of your selections. All your selections must win for the bet to pay out.

Payout Chart

# of Teams 1 2 3 4 5 6
Payout -110 2.6-1 6-1 10-1 20-1 40-1
# of Teams 7 8 9 10 11 12
Payout 75-1 150-1 300-1 700-1 1000-1 1800-1

** Management reserves the right to limit the number of teams that may be parlayed, payouts displayed on bet ticket supersede payouts displayed in this table.

[Pokeraddict]

[ QUOTE ]
[ QUOTE ]
Someone like Cochran.

[/ QUOTE ]
Johnnie Cochran is dead.

The problem here is that the payout changed from when he placed the bet to when he got paid. I'd just shoot them a quick and friendly email and see what they say. Mistakes do happen and there's no reason to get really pissed before they say they aren't paying.

[/ QUOTE ]

This is good advice as is not making a big stink about it in a forum although it's too late for that. You're going to be on your own here as it is unlikely any sb watchdog can help with books of this low grade. I would still report it to SBR if it is not resolved as it will help with future grading and a warning to players.

[PropPlayer]

Banner comment is like beating a dead horse. That issues was handled and Matt apologized on behalf of the forum. We have not heard of anyone here being stiffed and if anyone is I'm sure a few people on this forum or another have contacts enough to help that person get paid or they can submit complaint at SBR or EOG or w/e.

Yeah looks like something is not right on your parlay and they owe you $59 or an explanation.

The best policy in any situation involving a complaint is to handle it like this:
#1 Call the site (don't use email, call instead if phone is available.
#2 If follow up is needed to so through a single email and additional phone calls.
#3 If additional support is needed quietly fill out a complant form such as at SBR - Don't go public in forum
#4 (This step is optional) - Make a post in a forum or two saying "does anyone have a contact at this sportsbook, I'm having an issue".
#5 The final step is to start posting the case on forums and is really a last resort method. When dealing with shady books if you're already giving them bad PR a lot of times this will not help and it should be used as a last resort type of thing and to warn others.

Most formal complaints can be handled before they become formal by a simple phone call.

[PropPlayer]

well my post was kind of duplicate to a few others now, sorry. I'm a slow writer and the other posts were made while I was writing that.

[ur54sold]

[ QUOTE ]
[ QUOTE ]
Bet Amount $15.00
Bet Payout $315.0
Won Amount: 300.00
Time Placed 2007-09-28 15:53:36


How the hell does that work?


[/ QUOTE ]

20 x 15 = 300
300 + 15 = 315

20 ---> that is the number twenty, you are getting twenty to one odds on this bet

x ---> this is the multiplication sign, for more please see http://en.wikipedia.org/wiki/Multiplication

15 ---> this is the number fifteen, it represents how much you wagered

= ---> this is the equals sign

300 ---> this is the number three hundred, it is what you get when you "multiply" "twenty" by "fifteen", also known as the "product", again see http://en.wikipedia.org/wiki/Multiplication

....

CAN YOU FIGURE THE REST OUT YOURSELF?

[/ QUOTE ]

thats not what I was confused about. if you took the time to look at the first wager the odds were different from +2299 to +2000 and they payout from $359.89 to $300.00