OT: WTF with Party VIP points

[S&SGW]

My points statement is messed up too, however the points total listed in the PP Lobby when I log on seems to be correct. I wrote them to ask about the issue and got a reply that didn't address what I was asking about. I'll have to write them again but am too frustrated to think about it right now...


Good Afternoon,

I've noticed the last few days that my Party Points Statement is not
reflecting proper point totals under the column marked "Net Balance
PartyPoints". The problem seemed to occur beginning Feb 16th where it
zeroed out my balance completely. Strange amounts are then showing up on
the subsequent dates. Could you please make a correction to reflect my
accurate balance of points.

Sincerely,
Chump


Dear Chump,

Thank you for contacting us,

We have looked into this for you and see that the points awarded to you
seem to be in order from the 16th to the 20th.

We added these to your points earned today and this gives you a total
of 1665 regular party points, you need to achieve 1815 regular party
points in order to release your 2nd week Bonus.

If you would like to find out more regarding the Party Points structure
please visit the below link:

https://secure.partyaccount.com/pc/p...earnpoints.htm


If you have any further questions please feel free to call or email us,
we are here 124 hours a day to assist you.

Kind Regards

Lucy
V.I.P Players Club at PartyPoker.com


[img]/images/graemlins/confused.gif[/img]

[MicroBob]

You asked you question in english. They only understand non-sensical jibberish.
Try e-mailing them again.