Mike O'Malley: please fix the Speed SNGs - Page 2

jukofyork · #11 02-09-2007, 02:23 PM

I just noticed something else interesting: If you check the little box that appears in the bottom right of a table to warn you that you have actions pending on another N tables, then they are all messed up: the top ones say "6" right down to the bottom right table saying just "1".

Juk [img]/images/graemlins/smile.gif[/img]

ChrisV · #12 02-09-2007, 08:48 PM

I and a couple of friends of mine have also had this problem. I restarted the client, but the problem immediately recurred. I restarted it again and closed all other programs I was running, and the problem stopped, but I think that had more to do with the fact that I had busted in some SNGs by this point, so the number of tables was cut down.

MikeO, if the team is trying to reproduce the problem they will need to play a number of speed SNGs at once, say 9. As has been suggested elsewhere, I think this has something to do with renaming all the tourneys to just "Speed".

Edit: One other thing. After I had timed out, when the I'm Back button came up, clicking it did nothing. I had to uncheck the "post blind and fold" box instead. Not that this helped since on my next action I would just have no action buttons again.

centgas · #13 02-10-2007, 01:02 AM

Also had this problem, not impressed.

K䲰䮥n · #14 02-10-2007, 09:25 AM

So here's the deal:

Everything is fine with regular STTs. No disappearing buttons, 3rd party software works fine.

Nothing is fine with speeds. Buttons are disappering, 3rd party software dont work. This is when you play 2+ tables at once.

So what is the difference between the speeds and the regulars after the new update? The regulars have different names each, the speeds are all named speed.

PLEASE, PLEASE GIVE SPEEDS NAMES (on the title bar)!
And when you do this, don't change the names back to "Speed" in your next update.

jukofyork · #15 02-10-2007, 11:14 AM

Any word on a fix for this yet?

Juk [img]/images/graemlins/smile.gif[/img]

ravensfan · #16 02-10-2007, 04:23 PM

Prolly not... I just had the same problem 4 tabling. Only seemed to happen on 2 of the tables, for one hand. After hand was over, it generally worked again (although it recurred later in tournament).

Called party support, they told me that it was due to a problem with my internet connection and also that maybe the files weren't imported properly during most recent installation.
fwiw, they credited my account when they saw my frequent history (ie. 100-150 tourneys a week at $33).

But, please get this fixed Mike, Poker Stars is beckoning.

MicroBob · #17 02-10-2007, 04:31 PM

why not also inform the support that this really is a problem and you are looking into it instead of saying no problem exists from their end?

the lying/incompetence from support on such situations is almost as aggrevating as the disappearing buttons themselves.

kyleb · #18 02-10-2007, 04:51 PM

oh look what a surprise mike hasn't responded since you posted evidence

jukofyork · #19 02-10-2007, 05:14 PM

[ QUOTE ]
oh look what a surprise mike hasn't responded since you posted evidence

[/ QUOTE ]
He did PM me though, but Party support hasn't replied to my second email yet.

Hopefully they are looking into finding a fix now as I'm getting SNG withdrawal symptoms lol.

Juk [img]/images/graemlins/smile.gif[/img]

MikeO/Party · #20 02-10-2007, 06:48 PM

[ QUOTE ]
oh look what a surprise mike hasn't responded since you posted evidence

[/ QUOTE ]

Thanks for your concern kyle. I took the the information and passed it along to the team that is investigating. It's the weekend and I am not in the office (just finished a really bad round of golf in Spain) so I dont have up to the minute information on what they have found. I will post something on Monday if I have any news.
Thanks to those of you that emailed/PMed me details.