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#11
01-28-2007, 12:43 AM
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Re: What to do with a \"Pending\" EFT from Neteller?
[ QUOTE ]
[ QUOTE ] [ QUOTE ] What phone number are they answering. [/ QUOTE ] they never answer the vip number for me, just call the regular number. [/ QUOTE ] this is true, you're chances are slim you will get through on the VIP line, but you talk to more competent CSRs...keep trying, you will eventually get through [/ QUOTE ] is vip # listed on their site? What is the number. I was told I would have to wait until monday maybe longer. 
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#14
01-28-2007, 12:50 AM
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Re: What to do with a \"Pending\" EFT from Neteller?
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The VIP # is 1-877-288-4545 good luck [/ QUOTE ] Can anyone call the VIP number or only certain accounts?
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#15
01-28-2007, 12:50 AM
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Re: What to do with a \"Pending\" EFT from Neteller?
[ QUOTE ]
[ QUOTE ] [ QUOTE ] What phone number are they answering. [/ QUOTE ] they never answer the vip number for me, just call the regular number. [/ QUOTE ]I think I would like to take the people that work at NETELLER and a little fishing trip [img]/images/graemlins/grin.gif[/img] this is true, you're chances are slim you will get through on the VIP line, but you talk to more competent CSRs...keep trying, you will eventually get through [/ QUOTE ]
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#16
01-28-2007, 12:50 AM
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Re: What to do with a \"Pending\" EFT from Neteller?
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The VIP number gives out a recording saying that cant take the call and then it hangs up [/ QUOTE ] i got that various times today as well, got through after trying every 30 mins for like 2 hrs
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#17
01-28-2007, 12:58 AM
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Re: What to do with a \"Pending\" EFT from Neteller?-Sucess!
I never got through on the phone so I tried e-mailing them. the response took two days but they said "Please know, currently NETELLER is experiencing unprecedented volumes through our withdrawals department. Due to this volume, there may be delays of 4-6 weeks for EFT withdrawals and 6-8 weeks for check withdrawals. NETELLER Cards continue to provide the quickest withdrawal option."
I e-mailed back and told them to cancel the EFT. They did the next day and I just pulled $880 out of an ATM. Cost me $8 in fees and I have $10.60 still on account with Neteller but, I've taken worse beats. Good luck to all of us. I felt like burning my ATM card and then realized I shouldn't be angry with Neteller but with some corrupt cretins who make laws in this great land of ours. Love the country, the people running right now, not so much. ;~)
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#18
01-28-2007, 02:38 AM
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Re: What to do with a \"Pending\" EFT from Neteller?-Sucess!
Got through using VIP # and still no dice. She could not cancel it instantly.
Guess I will try again later tonight or tommorow.
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#19
01-28-2007, 02:40 AM
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Re: What to do with a \"Pending\" EFT from Neteller?-Sucess!
I just spoke with a Neteller VIP service rep. He cancelled the pending EFT while on the phone with me. I refreshed my account info page and the funds are now available to me.
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#20
01-28-2007, 03:02 AM
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Re: What to do with a \"Pending\" EFT from Neteller?-Sucess!
I called again and finally recieved an answer as to why some people have been able to cancel pending EFT's immediately while others (like myself) were not able to.
The CS Rep. told me it had to do with the date of the original transaction. Mine was first set on Jan 15th .. thus can not be reversed instantly. People with EFT's in the past few days should be able to do this. Can anyone who has been able to reverse their EFT confirm this?
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