Email from Neteller

[DegenGambler]

I know this is the wrong thread and all, but since there'e very little content anyway, what's the max w/d limit for neteller cards? Is it dependant on day? ATM? Session?

I've heard of people pulling out a grand at a time, but do you have to wait a day to do it again or just insert your card again?

[herbertdotcom]

It's $1k a day, from what I hear, degengambler.

[kross]

You can move money from NT to the ATM card a max of $1000 per day. You can withdraw from the ATM the max amount that the ATM will allow, with no daily limit.

For example: If you have $3000 you want to move to ATM card, you would move $1000 a day for 3 days to the card. You then go to the ATM. If the ATM has a max withdrawal limit of $500 (typical), then you can withdraw $500 at a time, in rapid succession, until you get the $3000. When the ATM prompts, "Would you like another transaction?" just answer yes and get another $500.

-- Kevin

[Slow Play Ray]

I just called to have my withdrawal cancelled so I could transfer it to my Neteller card and get it out of the ATM. The customer service guy I spoke with was extremely polite and helpful, and very vocal about the situation - we actually ended up shooting the breeze for about 5 minutes after he took care of my account. He was clearly happy to speak with someone without being yelled at, and expressed as much. He talked about how all this came down on them literally overnight, and how overwhelmed everyone in the office has been for the past week or so. He said their #1 priority right now is to figure out how to get everyone in the U.S. their money and how it sucks to lose us all as customers, but once that's done it will be back to business as usual with the hundred-and-some-odd other countries they are still allowed to do deal with. Nice guy.

Assuming the transaction actually goes through okay, this will rank as one of my best customer services experiences ever. Neteller has always done good by me and it really sucks to see them go.

[viper930]

ray, when did you initially make your EFT withdrawal? Ive called several times to try to cancel mine made on the 15th and they refuse to do it.

[Slow Play Ray]

january 16...were you polite??

*disclaimer* it's not actually done yet, he said to check my account tomorrow afternoon and it should be all set.

[viper930]

yeah i was real nice about it, no yelling or anything lol. I also explained how I understand that it's a huge burden for all these things to be happening at once for them. Still no cookie.

[Mr. Orange]

"We cannot proceed. The moderator has already been notified about this post."

[viper930]

too bad accountinquiries@neteller.com isnt a real neteller email address.

[ZeroPointMachine]

I called regarding an EFT requested on the 16th and was told that there was "nothing they could do"

Trying the email route now and will post results.